Reconciliation at Qantas

Qantas Dreamliner

We acknowledge the Traditional Custodians of the land on which we work, live and fly.

We pay respect to Elders past, present and emerging. 


The Impact of COVID-19 on the Qantas Group

The Impact of COVID-19 on the QANTAS group meant we were unable to launch the next iteration of our Elevate RAP in 2020.

Whilst the COVID crisis has compelled the Group to restructure much of its business, one thing that won’t change is our commitment to advancing national reconciliation, including our RAP and the Elevate RAP cohorts’ obligations.

And, for the first time we’re expanding our RAP to include actions for all parts of the Qantas Group, including Jetstar.

As the business recovers, this Interim RAP will play a role in ensuring the Qantas Group remains committed to reconciliation and building a more inclusive society for all.

Our vision for reconciliation

Our vision for reconciliation is a shared national identity that celebrates the knowledge and cultures of Aboriginal and Torres Strait Islander Australians. This will be achieved through the social, economic and cultural inclusion of Aboriginal and Torres Strait Islander people.

Our commitments

Sustainable Aboriginal and Torres Strait Islander Careers

Sustainable, meaningful employment is critical to our vision for reconciliation. Through our career and development opportunities, we aim to remove barriers to employment and promotion and to empower Aboriginal and Torres Strait Islander people to contribute meaningfully within their communities and in the workplace.

Learn more about Aboriginal and Torres Strait Islander Careers at Qantas

Aboriginal and Torres Strait Islander economic development

A key part of our vision for reconciliation is the economic inclusion of Aboriginal and Torres Strait Islander people. We recognise the mutual benefit of doing business with Aboriginal and Torres Strait Islander suppliers. For the Qantas Group, these suppliers bring uniquely Australian experiences and products to our customers. For Aboriginal and Torres Strait Islander suppliers, owning a business can generate wealth, foster a connection to culture and create opportunity in local communities. 

Cultural inclusion and celebration

We want to foster a shared national identity where Australians take pride in our Aboriginal and Torres Strait Islander heritage and contemporary cultures. This is critical to our reconciliation vision of shared national identity, grounded in social and cultural inclusion.

Creating an Australian customer experience

Aboriginal and Torres Strait Islander cultures are integral to the Spirit of Australia and we seek to amplify it throughout our customers’ journeys.

Collaboration and accountability

Reconciliation is a national effort and we’re excited about the growth of the RAP community. We continue to share learnings with the RAP community, both informally and through Reconciliation Australia's reporting processes.

Interim Reconciliation Action Plan

January 2021 - March 2022

Through our Reconciliation Action Plan (RAP), we seek to honour that knowledge, celebrate those cultures, and make amends for past wrongs.

That’s not just our responsibility as a leading Australian company and the national carrier.

Our RAP history

We have a proud history of championing reconciliation. We launched our first Reconciliation Action Plan in 2007 and we launched an Elevate RAP in 2015. This is our sixth RAP.

Indigenous Voice co-design process

This submission, in response to the Interim Voice co-design report, is made on behalf of the Qantas Group. Our submission is offered as part of a public consultation process and in support of the many Aboriginal and Torres Strait Islander communities and leaders who have worked tirelessly over many years to get to this point.


For more information about the Qantas Reconciliation Action Plan, please email or call Qantas on (02) 9691 3636 and ask to speak with the Community Team.

For Aboriginal and Torres Strait Islander employment opportunities at Qantas, please email .

If you are an Aboriginal and/or Torres Strait Islander business seeking to work with Qantas, please email .