Benefits

Take advantage of the various benefits you can enjoy as a member of the Qantas Club when you're at the airport or relaxing in the lounge.

On this page

At the airport

Check-in

As a Qantas Club member access a range of domestic check-in options regardless of your class of travel. Check-in your way using the Qantas App, online or kiosks at selected airports. 

Extra checked baggage allowance

Take advantage of extra checked baggage allowances on most Qantas flights when travelling in Economy or Premium Economy.

On Departure upgrade requests for Qantas Australian Domestic flights

You may use your Frequent Flyer points to upgrade one class on domestic flights within Australia (where a seat is available) from Economy to Business (excluding Qantas and Partner Classic Flight Rewards).

Dedicated services

Domestic: Qantas Club members can access the Premium Service Desk to check-in or for assistance and booking change requests. Alternatively, if you're only carrying hand luggage you can also check in at most major domestic Australian Qantas Club lounges.

International: Check in at dedicated Qantas Lounge counters available at most airports. You must be travelling on a Qantas operated service with a Qantas flight number.

Priority waitlist and airport standby

You’ll be given priority on fully booked Qantas flights when travelling on a paid ticket and where waitlisting is possible. Please note that waitlisting is not available on most discounted Economy airfares.

Discounts on Qantas Meeting Rooms rates

Available in Sydney T3, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin, Townsville and Gold Coast domestic terminals, Qantas Meeting Rooms offer a convenient venue to host meetings at the airport.

The Qantas Meeting Rooms cater for up to 22 guests and are fully licensed with multiple catering options. Meeting facilities including free Wi-Fi, a break-out area, LCD presentation screens, teleconferencing and photocopy services.

In the lounge

As a Qantas Club member, you'll be welcome in Qantas Club, Qantas International Business Lounges, partner airline and associated airline lounges worldwide. So, whether you're travelling for business or leisure, you can look forward to a more comfortable pre-flight experience.

The Qantas Club

Most Qantas Club lounges feature complimentary refreshments, business facilities, Wi-Fi throughout and shower facilities. Qantas Club members and Partner members are welcome at The Qantas Club when your next onward flight that day is on a Qantas or Jetstar Airlines flight number. When flying domestically you may invite one guest.

International Business Lounges

Most International Business Lounges feature complimentary bar service, fresh snacks and beverage selection, news and entertainment. When visiting an International Business Lounge you may bring one guest who must be travelling with you on the same flight.

Qantas Regional Lounges

Available in Broome, Coffs Harbour, Devonport, Emerald, Gladstone, Kalgoorlie, Karratha, Launceston, Mackay, Port Hedland, Rockhampton and Tamworth. Qantas Regional Lounges feature light refreshments, complimentary Wi-Fi and comfortable seating.

When visiting a Qantas Regional Lounge you may bring one guest. Qantas Club members and Partner members are welcome at The Qantas Club when your next onward flight that day is on a Qantas or Jetstar Airlines flight number.

Partner lounges

When travelling with American Airlines, as a Qantas Club member you and a guest are welcome at American Airlines Admirals Club lounges. Simply present your Qantas Club card together with your boarding pass at the lounge reception. Both you and your guest need to be travelling together further that day on a flight marketed and operated by the partner airline whose lounge you wish to visit.

Qantas Club Members will be welcomed at the Emirates Business Lounge in Dubai when their next onwards flight that day is on a flight with a Qantas (QF) flight number. Both you and your guest need to be travelling together further that day.

When travelling from London Heathrow on an Economy Class ticket, Qantas Club Members can access the Qantas London Lounge provided they are travelling on a Qantas operated aircraft on a flight with a Qantas (QF) flight number. When departing London Heathrow on a Business or First Class ticket on either a Qantas (QF) or Emirates (EK) flight number on either a Qantas or Emirates operated aircraft, Qantas Club members can choose to access the Qantas London Lounge or the Emirates Lounge.

Qantas Club members and a guest can enjoy access to Alaska Airline's Club lounges in Los Angeles, Seattle, Anchorage and Portland when travelling on an Alaska flight, connecting to, or from, a Qantas international operated flight. Present your Qantas Frequent Flyer membership or Qantas Club card to gain access.

Associated lounges

You will be welcome in any associated lounges at international ports to which Qantas flies, but where it does not operate its own lounge or partner airline lounge. Our Associated lounges are operated by, or on behalf of, other airlines.

Present your Qantas Club card with your boarding pass at the lounge reception. You may also invite one guest who must be travelling with you on the same flight.

Invite a guest

You’re welcome to invite a guest to join you in one of our domestic Qantas Club or Business Lounge locations, if you're flying domestically on Qantas, QantasLink or Jetstar within Australia. On Jetstar within New Zealand you may bring one guest to join you in a Qantas Club lounge.

When visiting an international Qantas Club lounge, you can invite one guest each time you visit. Both you and your guest need to be travelling together further that day on the same flight.

Annual Guest Card

If you'd like someone to accompany you in a Qantas Club lounge on a regular basis you can purchase an Annual Guest card.

Additional benefits

Earn Qantas Points

Earn 3 Qantas Points per $1 spent on new Qantas Club memberships or renewals paid with cash or credit card.

As a Qantas Club member, you're also given complimentary membership of the Qantas Frequent Flyer program. For more information and the Terms and Conditions of the Frequent Flyer program, visit Qantas Frequent Flyer program.

Personal preferences

By completing your Qantas Frequent Flyer Profile when you join The Qantas Club, you will help us provide you with our most personalised service. Every time you travel with Qantas we will know your seating preferences, special requirements and any other travel preferences you may have. When you quote your membership number, our reservations staff will be able to access your record and accommodate your travel requirements wherever possible, on Qantas operated and marketed flights. You can update or amend Your Profile at any time.

Priority phone service

Let us assist you with access to a priority phone service. The numbers are also conveniently located on the back of your Qantas Club card. For specific lounge details, visit Lounge locations.

Country or territory Phone
Australia 13 11 31
New Zealand 0800 105 500
Worldwide +61 3 9685 5302

Through our partnership with Secure-Parking, Qantas Club members can save an additional 30% when car parking is booked online with Secure-a-Spot – Secure Parking’s online booking service that saves money on the normal drive-up rate whilst guaranteeing a spot in the CBD. Secure-a-Spot is available at over 135 Secure Parking carparks across Australia.

This offer is an additional benefit to the existing ability to earn Qantas Points on any Secure-a-Spot booking as a Qantas Frequent Flyer member. To find out more about this offer visit Secure ParkingOpens external site in a new window.

Qantas Club members can get access to exclusive discount vouchers from our partner Deliveroo. This is an additional benefit to earning Qantas Points with Deliveroo as a Qantas Frequent Flyer. Vouchers are available in selected domestic lounges nationally from end June 2018 until stocks run out. Keep an eye out so you can enjoy amazing quality food from best-loved local restaurants that may not otherwise deliver. Visit DeliverooOpens external site in a new window to browse local restaurants now.

Important information

Disclaimer: 1. Extra checked baggage allowance is only available on Qantas operated jet flights with a QF flight number on your ticket (excluding Jetstar operated services). Size and weight restrictions apply. Qantas Club extra baggage allowance is not additional to Platinum, Gold or Silver Frequent Flyers extra baggage allowance. Visit Baggage information for details.

2. On Departure upgrades are subject to capacity controls and availability is limited. Available to request for domestic Qantas operated flights with a QF flight number, excluding Qantas and Partner Classic Flight Rewards. Read more about Classic Upgrade Rewards.

3. Meeting room capacity varies across ports.

Disclaimer: 4. Jetstar Airlines refers to Jetstar (JQ), Jetstar Asia (3K), Jetstar Japan (GK) and Jetstar Pacific (BL).

Disclaimer: 5. Includes American Airlines operated flights with a QF flight number on your ticket.

Disclaimer: 6. Lounges are not available in ports that are only serviced by Qantas codeshare flights.

Disclaimer: 7. The Annual Guest Card is only accepted in Qantas operated lounges branded as The Qantas Club and joint Qantas/American Airlines®. It is not accepted in associated and partner airline lounges and oneworld® airlines lounges.

Disclaimer: 8. You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Frequent Flyer Members will earn 3 Qantas Points per $1 when joining or renewing an Individual, Partner or Corporate Qantas Club membership using cash or a credit card. Points will not be earned if Qantas Points are used for membership payments. Qantas Points will be credited after 60 days of the date of Qantas Club membership purchase or renewal. Qantas Points will not be earned on the purchase of Lounge Access Passes, Qantas Club fees (other than join or membership fees) or Express Delivery charges.

Disclaimer: 9. Normally A$89.50. Australian GST inclusive. New Zealand NZ$50.00. Outside these countries, there is no membership fee for joining the Qantas Frequent Flyer program.

Disclaimer: 10. Through our partnership with Qantas, members of the Qantas Club can save an additional 30% when parking is booked with Secure-a-Spot – Secure Parking’s online booking service. Secure-a-Spot is available at over 135 Secure Parking car parks across Australia. Early Bird Parking is excluded from the 30% discount offer. Qantas accepts no liability for any damage or loss, however caused, in connection with the use of or reliance on any information, material, products or services contained on or accessed through Secure Parking. Standard Secure-a-Spot terms and conditions apply.