PETstock

No. Once you have a PETstock Rewards account, you can choose to earn PETstock Rewards including Brand Cash and PETstock Dollars or Qantas Points. You can switch your earn preference at any time in your PETstock online account or in-store.

You can earn Qantas Points by joining PETstock Rewards, choosing Qantas Points, and shopping eligible products and services in-store or online. 

You will receive your Qantas Points up to 45 days after the transaction in which they were earned. You will not be notified, however, you can check your balance in your Qantas points activity statement. 

You can change your earn preference at any time by logging in to your PETstock Rewards account or in-store.

Yes, you must be a PETstock Rewards member to earn Qantas Points. You can join for free hereOpens external site in a new window. 

You can earn 1 Qantas Point per $1 spent on everyday pet supplies and services including Vet , you can earn 3 Qantas Points per $1 spent on grooming services and Puppy School and you can earn 5 bonus Qantas Points per $1 spent when you return to shop the same participating brand within the qualifying period. Multiple transactions per day must be at least two hours apart to earn full bonus points. 

No, Qantas Points can not be redeemed at PETstock.

You can check your Qantas activity statement to see the points you have received in your account.

You will only earn Qantas Points for products and services purchased after you have linked your Qantas Frequent Flyer details and selected your preference to earn Qantas Points. You can not convert any existing PETstock Rewards dollars to Qantas Points. Any unused rewards will remain in your account.

Contact PETstock customer support on 13 Pets (13 73 87), Online Live Chat supportOpens external site in a new window or email us at customerservice@petstock.com.au for assistance with any issues synchronising a PETstock In Store vs Online account and selecting to earn Qantas Points.

If you are having trouble accessing your PETstock Rewards account, you can speak to a staff member at any PETstock store, or Contact PETstock customer support on 13 Pets (13 73 87),  Online Live Chat supportOpens external site or email us at customerservice@petstock.com.au.

Membership, and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. 

The earning of Qantas Points is subject to the PETstock terms and conditionsOpens external site in a new window. 

To earn Qantas Points you must be a Qantas Frequent Flyer member and a PETstock Rewards member and have linked your accounts and selected to earn Qantas Points. Members will earn 1 Qantas Point per $1 spent on all eligible products and services online and in-store including Vet. Members will earn 3 Qantas Points per $1 spent on eligible grooming services and Puppy School. Members will earn 5 bonus Qantas Points per $1 spent on the next transaction when buying from the same participating brand if purchased within the qualifying period - available on participating brands onlyOpens external site in a new window. Multiple transactions per day must be at least two hours apart to earn full bonus points. Qantas Points will not be earned on Equine food products, Rural food products, Rural timber fencing, Adoption, Pet sitting, gifts cards, freight, Autoship purchases, gas Bottle sales and refills, microchipping or when a member opts to Price Match, except when Price Matching to www.petstock.com.auOpens external site.

To be able to earn Qantas Points, you need to join PETstock Rewards, link your Qantas Frequent Flyer details and choose to earn Qantas Points. 

Points will be credited within forty-five days of purchase.