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Keep up-to-date with all the latest news from the Qantas Frequent Flyer program, including new partners, new rewards and more.

Temporary suspension of Jet Airways (9W)

3 May 2019

Effective 18 April 2019, Jet Airways has published a notice about the temporary suspension of its flight operation.  As a result, Qantas Frequent Flyer members can no longer earn Qantas Points or book Classic Flight Rewards on Jet Airways flights. 

Retrospective claims for travel up to 18 April 2019 on Jet Airways can be made via email to frequent_flyer@qantas.com.au.  You'll need to include original boarding passes and copies of tickets, along with any other supporting documentation confirming your entitlement to the missing points.

Important information

You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.