Neil Perry at Home - Christmas Day Feast

Terms and conditions

1. General

1.1 These terms and conditions (Terms) apply to the Neil Perry at Home Christmas Day Feast (Product).  You agree to the Terms when you purchased the Product.

1.2 These Terms apply in addition to the Qantas Store Terms and ConditionsOpens external site. If there is any inconsistency between the Qantas store terms and these Terms then these Terms will apply to the extent of the inconsistency.

1.3 The Christmas Day Feast provided by Neil Perry at Home and is only available to Qantas Frequent Flyer members residing in specified metro areas of Brisbane, Canberra, Melbourne and Sydney, that are aged 21 or over. See qantas.com for eligible postcodes.

1.4 The feast includes sufficient foods for four persons.

2. Deliveries

2.1 Neil Perry at Home determines, at its sole discretion, the locations to which the ingredients can be delivered. There is no guarantee that Neil Perry at Home will deliver to your nominated location or postcode. If this is the case, then you will be contacted and offered a full refund. 

2.2 Subject to clause 2.1, deliveries will be made by Neil Perry at Home chosen delivery partner who will endeavour to deliver:

(a) within the delivery dates/times specified on qantas.com; and

(b) to the address nominated when purchased.

2.3 No changes to delivery address or time/dates will be accepted.

2.4 If you are not at the nominated address at the time of delivery, the ingredients will be left unattended at your nominated address. The ingredients will be at your risk from the time of delivery to your nominated address.

2.5 Your order will be refrigerated to the point of delivery. Refrigerated items will be packaged by Neil Perry at Home and will include a gel pack to maintain temperature to the point of delivery.

2.6 You are responsible for ensuring that refrigerated items, once delivered to your nominated address, are promptly refrigerated and that the temperature of the refrigerated items are maintained within safe levels.

3. Payments

3.1 Payment must be by credit or debit card or by Qantas Points.  All prices include GST and are quoted in Australian dollars.

3.2 Subject to applicable law, the feast is non-refundable.  

3.3 You may transfer the class to another person. Delivery will, however, be made to the address nominated at the time of purchase.

4. Changes and Cancellation

4.1 Subject to Australian Consumer law, Neil Perry at Home reserves the right to vary or modify the menu or discontinue any feature  without notice and without liability.

4.2 Neil Perry at Home will not accept any requests to alter/change dishes.

5. Refunds and Privacy

5.1 By purchasing this product:

(a) you agree to receive emails, messages or other communications in connection with the product you’ve purchased and the delivery of ingredients; and

(b) you consent to allow Qantas to share your details (name, address, phone number and email address) with Neil Perry at Home and other third parties for the purpose of fulfilling your order.

6. Liability 

6.1 Neil Perry at Home is a trading name of Soy Tea Pty Ltd (ABN 69 134 641 062).  

6.2 Subject to Australian Consumer law, Qantas, Neil Perry at Home and Soy Tea Pty Ltd will not be responsible for any loss (including theft) of delivered ingredients or their spoilage following delivery.

6.3 Some of the ingredients will not be suitable for persons with an allergy and dietary requirements. It is your responsibility to determine what products are suitable for you.

6.4 To the extent permitted by law, Qantas, Neil Perry at Home and Soy Tea Pty Ltd limit their liability, at the option of Soy Tea Pty Ltd, to the resupply of a purchased feast or to the provision of a full refund of purchase. 

6.5 These Terms are governed by the laws of New South Wales Australia.