Now more in every Qantas Point

What is the difference between Qantas Hotels and Qantas Holidays?
Qantas Hotels allow travellers to book hotel accommodation with over 443,000 properties in Australia and overseas. Qantas Holidays provide an easy way for customers to combine their accommodation and Qantas flights in one simple package.

What is Points Plus Pay?
Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Prices are variable and will be quoted at the time of booking. Points Plus Pay is not available for Classic Hotel Rewards.

What has changed? 
From now on Frequent Flyers can use 30% less points on Qantas Hotels stays and 45% less points to book a Qantas Holidays package, when they use Points Plus Pay.

How long does this 30-45% better value last?
This is a program change to provide our members with better value when you use Points Plus Pay, so the 30-45% off Hotels and Holidays is a permanent reset from 4 February 2022. 

Do the prices shown include the 30-45% better value?
Yes, the prices shown on qantas.com/hotels and qantas.com/holidays from 4 February 2022 are reflective of the new 30-45% better value.

Does the 30-45% better value apply to bookings made using cash?
No, the new better value applies to the points component of the booking only.

What happens if I book using a mix of points and cash via Points Plus Pay?
The 30-45% better value will only apply to the points components of your booking. 

What if I have an existing hotel booking that I made using points?
The new value is only valid on bookings made on or after 4 February 2022. If you wish to make changes to your booking, please check your individual hotel cancellation policy.

Will there still be sales and special offers for Qantas Hotels and Holidays?
Yes, we will still regularly promote special offers for Qantas Hotels and Holidays. 

Can I earn Qantas Points on Hotels and Holiday Packages when I book using Qantas Points?
Qantas Points will only be earned on the cash component of your Qantas Hotels or Holiday package booking. If you use a mixture of Qantas Points and cash for your booking, you only will earn points on the cash portion or your booking. If you use full points to book, you will not earn Qantas Points for your Qantas Hotels or Holidays booking.

Does the announcement include Airbnb?
Airbnb provides a great way for customers to earn Qantas Points, however Qantas Frequent Flyers are not currently able use their points to redeem on Airbnb properties.

Does the announcement include Classic Hotel Rewards?
Qantas Classic Hotel Rewards already allow you to use only Qantas Points to book great value stays. The program change only allows for  30-45% better value on Qantas Hotels and Holidays when you use Points Plus Pay only.

Is the limited time 20% off Points Plus Play - Flights offer available on Qantas Holiday packages? 
No, the Points Plus Pay - Flights offer is only available on flight bookings made through qantas.com. However when booking a Qantas Holidays package these now require 45% less points to book, when you use Points Plus Pay."

How do I book a Qantas Hotels or Holidays package using Points Plus Pay?
Visit qantas.com/hotels or qantas.com/holidays and log in to your Frequent Flyer account. Enter your destination and travel dates to see the range of accommodation available. Choose your hotel and click ‘Use Points + Pay’. Use the slider to determine the number of points you want to use to book (the 30-45% discount will automatically be applied).

Does this offer include Jetstar and other partner airlines?
Yes, the offer is available for travel on Qantas, Jetstar and partner airlines booked on qantas.com. The 20% discount does not apply to Qantas Classic Flight Rewards.

What are Points Plus Pay - Flights?
Points Plus Pay - Flights allow you to use your Qantas Points or the combination of points and cash that best suits you, to book any available seat on a Qantas flight with a QF flight number, Jetstar flight with a JQ flight number or selected partner airlines when travelling on a Qantas fare and booking on qantas.com. You'll also earn Qantas Points and Status Credits on eligible flights too.

Points are variable and will be quoted at the time of booking. The points redemption amount includes taxes, fees and carrier charges. The 20% discount will only apply when using only points.  If you use a combination of points and cash the discount will vary and may not apply. 

How do I book a Points Plus Pay - Flight?
Log in to your Qantas Frequent Flyer account. When searching for your flight, select 'Use points' and click 'Search flights'. Finally,  make sure the Points Plus Pay slider is all the way to the right to use points only (the 20% discount will automatically be applied).

Can I request a Classic Upgrade Reward using Points Plus Pay - Flights?
You can use points to request a Classic Upgrade Reward on eligible Points Plus Pay - Flights on Qantas domestic and international routes, subject to terms and conditions.