accent group orange and green van split

Packed with Points

Want to make your in-store and online shopping experience even more rewarding? You can now earn 2 Qantas Points per $1 spent, as well as use Qantas Points towards your favourite footwear and apparel purchases.

loading

To earn Qantas Points shopping in-store, just download the Qantas App and scan your digital Frequent Flyer card when you’re ready to pay. And when shopping online, add your Qantas Frequent Flyer number during checkout or if you have previously added your Qantas Frequent Flyer number to your favourite brand account, ensure you’re logged into your account during checkout.

To use Qantas Points towards in-store purchases, let the salesperson know you'd like to use points towards your purchase, scan your digital Frequent Flyer card via the Qantas App and when prompted select ‘Use Qantas Points’.  You can also choose to use points towards all or part of your purchase with Points Plus Pay - and the balance can be paid using any accepted form of payment. 

The ability to earn Qantas Points online with Vans is coming soon, exclusions apply. 

How to earn Qantas Points shopping in-store and online

How to use Qantas Points shopping in-store

Download the Qantas app and scan your digital card

Not a Qantas Frequent Flyer?

How do I earn Qantas Points on my transaction?

To earn Qantas Points on transactions in-store, you have to scan your digital Qantas Frequent Flyer card when you’re ready to pay. You can find your card in the Qantas App, your Apple Wallet or Google Pay. Add your card to your digital wallet or download or update your Qantas app

To earn Qantas Points on transactions online, you must add your Qantas Frequent Flyer number during checkout or must have previously added your Qantas Frequent Flyer number to your Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Dr Martens, Timberland, Subtype, The Trybe, Saucony, The Athletes Foot or Herschel account and be logged into that account during checkout.

How do I use Qantas Points on my transaction?

To use Qantas Points in-store, a member must advise the salesperson that they wish to use Qantas Points when asked how they would like to pay, present and scan their digital Qantas Frequent Flyer card using the latest version of the Qantas App. In the event a member has enough points, they can choose to use Qantas Points to cover the entire eligible products within the order or choose to use a portion of points via Points Plus Pay when prompted via the Qantas App, where the balance can be paid using any accepted form of payment. To use Qantas Points, an order must contain a minimum of $12 of eligible products. The minimum redemption amount is 2,000 Qantas Points for $12 off. 

Will I be prompted to earn Qantas Points on every transaction?

When shopping in-store, you'll have the option to present and scan your Qantas Frequent Flyer card via the Qantas App at the time of payment. When shopping online, you must add your Qantas Frequent Flyer number during checkout or must have previously added your Qantas Frequent Flyer number to your Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Dr Martens, Timberland, Subtype, The Trybe, Saucony, The Athletes Foot or Herschel account and be logged into that account during checkout.

Will I be prompted to use Qantas Points on every transaction?

When shopping in-store, you will be asked for your preferred form of payment. If you choose to use Qantas Points towards all or part of your purchase, you will need to present and scan your Qantas Frequent Flyer card via the Qantas App at the time of payment. If you have enough points, you will be prompted in the Qantas App to choose to use Qantas Points towards all or part of your purchase.

Where can I find my digital Qantas Frequent Flyer card?

You can find your Qantas Frequent Flyer card in the Qantas App. If you wish to use points, you must use the card in the Qantas App.

How long until I get my Qantas Points if I choose to earn Qantas Points on my transaction?

For in-store purchases, Qantas Points will be credited to your Frequent Flyer account within 14 days of purchase. For online purchases, Qantas Points will be credited to your Frequent Flyer account within 30 days of purchase, where the date of purchase for Click and Collect orders will be treated as the date of collection.

How many Qantas Points will I earn on my transaction?

You'll earn 2 points per $1 spent on eligible transactions, excluding gift cards and shipping fees.

Can I earn Qantas Points when purchasing a Gift Card?

No, you cannot earn Qantas Points on the purchase of a Gift Card, however, you can earn Qantas Points on the cash component purchases where a Gift Card is used towards payment.

Can I earn Qantas Points as well as points with Skechers, Platypus Shoes, Merrell and The Athlete’s Foot own loyalty programs?

Yes, if you're a Qantas Frequent Flyer member and have also joined the Skechers, Platypus Shoes, Merrell or The Athlete’s Foot loyalty program, you can earn both Qantas Points and brand rewards points. To earn points across both programs, a member must sign up for a brands account and must add their Qantas Frequent Flyer number to their account and be logged into that account during checkout.

If I return, cancel or request a refund on a purchase where Qantas Points were used towards payment, will my points be credited back to my Frequent Flyer account?

Yes, if an item is returned where Qantas Points were used towards the transaction, members will have the option of an exchange, store credit or a refund of the points redeemed.

Who do I contact for assistance with my Qantas Points queries in relation to my transaction?

If you have a query in relation to your transaction, contact qantaspoints@accentgr.com.au and outline the respective brand, store location, date of purchase, amount, order number and your Qantas Frequent Flyer membership number.

You must be a Qantas Frequent Flyer member to earn and use Qantas Points. A joining fee may apply.

Qantas Frequent Flyer Terms and Conditions

Membership, and earning and using of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions

Our Partner's Terms and Conditions

The earning of Qantas Points is subject to SkechersHype DCPlatypusStylerunnerUGGMerrellVansDr MartensCATTimberlandSubtypeThe TrybeHokaSauconyThe Athlete’s Foot, Herschel terms and conditions. 

Eligibility

Members can earn 2 Qantas Points per $1 spent online on eligible transactions at Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Vans, Dr Martens, Timberland, Subtype, The Trybe, The Athlete’s Foot, Saucony and Herschel (excluding CAT and Hoka), and in-store on eligible transactions in Australia at Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Vans, Dr Martens, Timberland, Subtype, The Trybe, The Athlete’s Foot, Saucony, CAT and Hoka (excluding Herschel), excluding gift cards and shipping fees. To earn points in-store, a member must present a digital Qantas Frequent Flyer card via the Qantas App at payment. To earn points online, a member must add their Qantas Frequent Flyer number during checkout or must have previously added their Qantas Frequent Flyer number to their Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Vans, Dr Martens, Timberland, Subtype, The Trybe, The Athlete’s Foot, Saucony or Herschel account and be logged into that account during checkout. Eligibility for earning Qantas Points could be subject to change at any given time in the future. 

To use Qantas Points in-store, a member must present and scan the digital Qantas Frequent Flyer card via the Qantas App at payment at Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Vans, Dr Martens, Timberland, Subtype, The Trybe, Saucony, and Hoka (excluding The Athlete’s Foot and Herschel). In the event a member has enough points, a member can choose to use Qantas Points to cover the entire eligible products within the order or choose to use a portion of points via Points Plus Pay, where the balance can be paid using any accepted form of payment. To use Qantas Points, an order must contain a minimum of $12 of eligible products. The minimum redemption amount is 2,000 Qantas Points for $12 off. Membership, and earning and using of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Skechers, Hype DC, Platypus Shoes, Stylerunner, UGG, Merrell, Vans, Dr Martens, Timberland, Subtype, The Trybe, Hoka ,Saucony, The Athlete’s Foot and Herschel terms and conditions apply.

When do I provide my Frequent Flyer number?

When shopping in-store, members need to present and scan their Qantas Frequent Flyer card at the time of payment. When shopping online, members must add their Qantas Frequent Flyer number during checkout or must have previously added their Qantas Frequent Flyer number to their brand account and be logged into that account during checkout. 

How long until I get my Qantas Points?

For in-store purchases, Qantas Points will be credited to your Frequent Flyer account within 14 days of purchase.

For online purchases, Qantas Points will be credited to your Frequent Flyer account within 30 days of purchase, where the date of purchase for Click and Collect orders will be treated as the date of collection.