Member offers
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Frequently asked questions
How can I contact the Qantas Frequent Flyer Service Centre?
How do I update my details in my Frequent Flyer account?
How do I change my name on my Frequent Flyer membership?
Can I transfer my Qantas Points to a family member?
How do I log in to my Frequent Flyer account?
What do I do if my Frequent Flyer card was stolen or lost?
Can I request to have my membership details updated via email?
What is my baggage allowance if I am a Qantas Frequent Flyer?
What you need to know
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.
Disclaimer: ^ To get Qantas Points with Everyday Rewards, you must be a member of Everyday Rewards and choose to ‘convert to Qantas Points’. Every 2,000 Everyday Rewards points collected will automatically be converted to 1,000 Qantas Points within 24 hours. Please note that you cannot collect Everyday Rewards points at Ampol and EG Ampol Australia sites located in Tasmania. You cannot currently enjoy your Everyday Rewards dollars at any participating Ampol locations in mainland Australia or in Tasmania or any EG Ampol sites in Tasmania. Additional exclusions for participating Ampol locations include: any services AdBlue, StarCash, AmpolCash, tolls and petrol purchases of more than A$150. View the full Ampol exclusions list. There are a small number of purchases on which you won't collect Everyday Rewards points. For details, see the Frequently Asked Questions.
Disclaimer: # Offer ends 11.59pm (AEDT) 1 January 2024, unless sold out prior. Valid for stays from 24 to 27 January 2024. From price available per person for Twin Share room in a 4 star hotel in Brisbane and reserved seat ticket (Category B Reserve) and flight departing from Sydney. Flights included are for return domestic economy-class tickets with Qantas. Surcharges may apply. Offer is subject to availability, which may be limited during weekends, school holidays and major sporting events. Passenger name and date changes are strictly prohibited for this offer. Transfers are not included. Terms and Conditions apply, see websites ‘Important information’ section for more details and full list of exclusions. Prices correct as at 4 December 2023.
Disclaimer: Ω Promotion code is valid for one order per member, cannot be used with any other offer or promo code and is valid for first time customers only. Spend A$99 or more on your first purchase with Qantas Wine, enter FIRSTORDER promotion code at checkout in order to receive 5,000 bonus Qantas Points. Offer is only available for customers who have never shopped with Qantas Wine before. Qantas may withdraw or extend these offers at any time. Allow up to eight weeks for points to appear in your Qantas Frequent Flyer account. Liquor Licence: To purchase from Qantas Wine, you must be a Qantas Frequent Flyer member, 18 years of age and over and have an Australian delivery address. Liquor Act 2007: No alcohol can be sold or supplied to anyone under 18. It’s against the law. Licence Number: NSW LIQP770016736, SA 57900154