COVID-19 vaccination exemptions and COVID-19 past positive medical clearance

If you're booked to travel to or from Australia on a Qantas aircraft, you'll need to be fully vaccinated. Many countries have also introduced entry requirements in relation to COVID-19, which may include providing proof of a negative pre-departure COVID-19 Polymerase Chain Reaction (PCR) test result prior to travel. If you're unable to meet these requirements, you may still be able to travel with us under certain circumstances.

Last updated: 23 November 2021

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Government travel requirements

Before booking and before departure, check the government requirements for all countries that you're travelling to, and transiting through, to ensure you meet their conditions of entry which may be different from Qantas' requirements, including vaccination requirements. You must comply with the most stringent requirements. 

Remember to also check your departure country's requirements for return travel.

If your itinerary includes flights with another airline, you'll need to check their travel requirements as well.

Travel within Australia

If your itinerary is for travel wholly within Australia, you don't need to apply for a Qantas vaccination exemption or past positive medical clearance.

Before booking and before travel, check with the relevant Australian state or territory government for their vaccination and pre-departure COVID-19 testing requirements, including any exemptions. This information may change and we recommend you check the websites regularly for any updates.

Applying for clearance to travel

If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 PCR test result, you may still be able to travel with us under the following circumstances:

  • You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine.
  • If you've previously had a COVID-19 infection, you can apply for a medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms.

COVID-19 vaccination exemptions

Australians with an Immunisation History Statement

If you're an Australian citizen or permanent resident residing in Australia who is unable to be vaccinated due to medical reasons, you'll need to send us your Immunisation History StatementOpens external site in a new window, dated within four weeks of your day of departure, which displays medical contraindications to COVID-19 vaccines reported to the Australian Immunisation Register.  

If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights.

Other valid medical documents required for vaccination exemptions

If you're not an Australian citizen or permanent resident residing in Australia, and you're unable to provide an Australian Immunisation History Statement which displays medical contraindications to COVID-19 vaccines, you'll need to provide one of the following documents:

  • an official government COVID-19 vaccination exemption certificate dated within four weeks of your day of departure, or
  • a completed Qantas COVID-19 Vaccination Exemption form [PDF], dated within four weeks of your day of departure.

Ensure you also check the government guidelines for any countries that you're travelling to or transiting through, as they may require you to submit additional documents.

Your documents must be in English, or accompanied by a certified translation if they are in a language other than English. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it.

If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights.

Pre-departure COVID-19 PCR test

If your vaccination exemption is granted, you'll need to provide a negative COVID-19 PCR test result taken within three days of your scheduled departure, or as per the government guidelines of the destination country.

If you've previously had a COVID-19 infection, your pre-departure COVID-19 PCR test can show a positive result, even if you're not currently infected. If this is the case, to be approved for travel, you're required to provide evidence that you're no longer infectious. See COVID-19 past positive medical clearance.

Children aged between 12 and 17

Travel to Australia

Children aged between 12 and 17 years who aren't vaccinated, or have only had one dose of a vaccine, can travel to Australia on a Qantas aircraft where they are:

  • Australian and Singaporean children travelling with their fully vaccinated parents or guardians, and
  • travelling to New South Wales, Victoria and the Australian Capital Territory.

You don't need to complete the Qantas COVID-19 vaccination exemption form.

On arrival into Australia, you'll need to follow the Australian state or territory government requirements for children considered unvaccinated or partially vaccinated.

Travel from Australia

Children aged between 12 and 17 years can travel from Australia on a Qantas aircraft if they have been fully vaccinated.

  • There are no exceptions for children aged between 12 and 17 years who haven't been vaccinated or have only had one dose of a vaccine.
  • If your child has an exemption due to a medical reason, then you can request a vaccination exemption to travel.

Submitting your documents

You'll need to submit the required documentation as soon as possible and no later than seven days before your day of departure.

Ensure you include your name, contact information, booking reference and flight information when submitting your documents.

We recommend you protect your personal information while sharing online.

At the airport

When you arrive at the airport on your day of departure, you'll need to show your negative COVID-19 PCR test result and any supporting documentation.

We're not able to process any COVID-19 vaccination exemptions at the airport on your day of departure, therefore you'll need to ensure you submit your request in advance as per the above information. Otherwise you will not be considered exempt from the vaccination requirement and may not be able to board your flight.

COVID-19 past positive medical clearance

If you've previously had a COVID-19 infection, your pre-departure COVID-19 PCR test can show a positive result, even if you're not currently infected. 

If this is the case, to be approved for travel, you're required to provide evidence that you're no longer infectious.

You can do this by submitting:

Ensure you also check the government guidelines for any countries that you're travelling to or transiting through, as they may require you to submit additional documents.

Your documents must be in English, or accompanied by a certified translation if they are in a language other than English. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it.

If any flights in your itinerary are outside of the document validity dates, we require a new form to be completed and submitted for those flights.

Submitting your documents

You'll need to submit the required documentation as soon as possible and no later than seven days before your day of departure.

Ensure you include your name, contact information, booking reference and flight information when submitting your documents.

We recommend you protect your personal information while sharing online.

At the airport

When you arrive at the airport on your day of departure, you'll need to show your COVID-19 PCR test result and any supporting documentation.

We're not able to process any COVID-19 past positive medical clearances at the airport on your day of departure, therefore you'll need to ensure you submit your request in advance as per the above information. Otherwise your request will not be considered and you may not be able to board your flight.

Next steps

Once you've submitted your documents, your request will be assessed in accordance with COVID-19 vaccination exemption and past positive medical clearance guidelines and requirements. 

We'll then contact you to advise:

  • if your request for a COVID-19 vaccination exemption or COVID-19 past positive medical clearance is accepted (pending test results), or 
  • if your request isn’t accepted and advise you of your options.

If your request is accepted, you may need to comply with additional government requirements and regulations both before departure and on arrival, which may include quarantine and/or COVID-19 testing. Check the relevant government websites for more information.

If you only have an electronic copy of your documents, we recommend you also carry a printed copy with you to use throughout your trip.

Changing your travel dates

If you change your flights, you'll need to submit a new COVID-19 vaccination exemption or COVID-19 past positive medical clearance request.