Travel between Australia and Canada

Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.
 

Last updated: 3 December 2021
 

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Many countries are taking precautionary steps in relation to the new COVID-19 variant of concern (Omicron). See Travel Updates for more information.

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Qantas vaccination requirements

All passengers on international flights operated by Qantas are required to be fully vaccinated (some exceptions for children and medical exemptions apply). In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least 7 full calendar days have elapsed since the last dose of vaccine in a course of immunisation. Learn more about our vaccination requirements.

Customers with a COVID-19 vaccination medical exemption must submit their documentation to Qantas at least 7 days before your flight. We're not able to process exemptions at the airport on your day of departure. See more on applying for clearance to travel.

This requirement relates to flights operated by Qantas on a Qantas aircraft, including those booked via another airline or third-party travel arranger. If you're travelling on a Qantas codeshare flight which is operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.

You should always check the vaccination requirements for the country you're travelling to, and comply with the most stringent requirements that apply to your trip.

You'll be required to present proof of vaccination at the airport. 

Travel requirements

Before booking and before departure, ensure you check the latest CanadianOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.

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From 1 November 2021, fully vaccinated Australians are eligible for international travel without first seeking a travel exemption to leave Australia. Passengers who do not meet the eligibility requirements must continue to follow the current border processesOpens external site when leaving Australia.

If you're fully vaccinated

The Canadian Government currently allows fully vaccinated passengers regardless of citizenship (including Australian Citizens) to travel to Canada - with exception for those who been in the Southern African region within the previous 14 daysOpens external site.

Before departure you'll need to:

If you're travelling on a Qantas aircraft and cannot be vaccinated for approved medical reasons, you'll also be required to submit your exemption documents to us 7 days prior to departure, and show evidence of a negative pre-departure COVID-19 PCR test result at the airport. Your pre-departure test must be taken no more than 3 days prior to departure, or as per the government guidelines of the destination country.

If you're not fully vaccinated

Before departure, you'll need to:

  • Foreign nationals who don't qualify as fully vaccinated will only be allowed to enter Canada in specific circumstances. If you don’t qualify as fully vaccinated, find out more if you are eligibleOpens external site to travel to Canada.

Unvaccinated children or dependents:

  • Unvaccinated children under 12 years of age are eligible to travel to Canada if they are accompanied by a parent or guardian who qualifies as fully vaccinated. Learn more about the requirements and restrictionsOpens external site from the Canadian Government.

  • Unvaccinated or partially vaccinated youth aged 12 to 17 are eligible to travel to Canada if they are accompanied by a parent or guardian who qualifies as fully vaccinated. Learn more about the requirements and restrictionsOpens external site to travel.

  • Dependents 18 years of age or over who are unvaccinated because of mental or physical limitations are eligible to travel to Canada. Find out more about the requirements and restrictionsOpens external site to travel.

Unvaccinated Australian citizens and permanent residents wishing to travel overseas (apart from some exceptions for children and those who cannot be vaccinated for medical reasons) are required to apply for a travel exemptionOpens external site to leave Australia and will not be able to travel on a Qantas aircraft.

Applying for clearance to travel

If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:

  • You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 PCR test when you check-in. Your pre-departure test must be taken no more than 3 days prior to departure, or as per the government guidelines of the destination country.
  • If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.

We're not able to process any COVID-19 vaccination exemptions or medical clearances at the airport on your day of departure, therefore you'll need to ensure you submit your request at least seven days in advance. Otherwise you may not be able to board your flight.

See more information on COVID-19 vaccination exemptions and past positive medical clearance.

Keep up to date with the latest requirements

It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.  

 

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Fly Flexible

Peace of mind means changing your travel dates as often as you need, fee-free. Or simply put into credit for when you are ready to rebook. A fare difference may apply, terms and conditions apply.

Find out more

Inflight and airport services

Find out about any changes to your airport and inflight experience.

See inflight and airport services for more information.