In addition to your flyers Qantas Points, your business should be receiving Qantas Points on all eligible* Qantas flights.
If you think you're missing Qantas Points into your business account you can still claim them here.
Keep your travel documentation until your claim appears on your Points Activity. If the traveller's name and first initial don't match their travel documents and Qantas Frequent Flyer information exactly, you'll need to call our service center on 13 74 78 between 7am to 7pm (AEST) Monday to Friday.
* An eligible flight means a domestic or international flight which has a Qantas 'QF' flight number on the ticket that is purchased in Australia; is operated by Qantas, Emirates or American Airlines; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Qantas Business Rewards. Exclusions apply.
Your claim for missing Qantas Points is being assessed. Your reference number is .The assessment of the missing points claim will appear on the Activity Statement immediately.