When you're ready to travel,
we're ready to welcome you
back onboard

As Australia begins to open and restrictions ease we’re adding new services to our domestic network and helping our business flyers reconnect with their customers and colleagues.

Our commitment to your safety and wellbeing continues to be our highest priority. Our Fly Well Program gives you peace-of-mind at each point of your journey and our added booking flexibility will give you confidence whether you’re getting back to business or reuniting with family and friends.

New domestic routes

We’ve added new routes and more services to our growing network of 58 destinations across Australia. This includes new services commencing in November and December between: 

9376 Update to DOM and NZ network maps_d1

Sydney and Merimbula 

Sydney and Launceston

Brisbane and Port Macquarie 

Brisbane and Hobart

Perth and Hobart

Canberra and Cairns 

Canberra and Sunshine Coast 

and Canberra and Hobart.

Read the latest information about our domestic network changes

Fly Flexible - added flexibility when you book your next flight

Whether you’re starting to plan your back to business travel in 2021 or a flight to see family and friends over the holiday season, we want to help our customers book with confidence.


Flexibility on Classic Rewards seats

When you use Qantas Points to book a Classic Flight Reward seat on any Qantas or Jetstar flight you’ll be able to change the date or cancel your booking free of charge until 31 January 2021.  Classic Flight Reward seats across Australia are available to be booked today.

Read our Q&A about flexibility on Classic Rewards seats here


Flexibility on Domestic Flights

Book any Australian domestic flight between 21 May 2020 and 31 January 2021, for travel between 12 June 2020 and 31 January 2021, and we'll waive the change fee one time if you decide to change the date of your travel. When you’re ready to rebook, you’ll only need to cover any fare increase for your new flights.

Boeing 787 fly over

Flexiblity on existing flight bookings

For existing bookings made through Qantas directly, we’ve also introduced further flexibility for booking changes and refunds on:

  • Australian Domestic flight bookings

  • International flight bookings

  • Flight credits and multi-use functionality

  • Classic flight reward bookings

  • Cancellation and change fees

View the full details on booking changes and refunds here

Fly Well - fly with confidence

The safety and wellbeing of our customers and people is, and always has been our highest priority. Travel is an important part of life, and we know there’s understandable concern about Coronavirus. 

As we prepare for borders to open we understand that Coronavirus remains a concern for our business customers. 

Our Fly Well program brings together a range of existing and temporary wellbeing measures at airports, in lounges and on our aircraft, to help our customers feel comfortable when flying with Qantas and Jetstar.

From contactless check in options, onboard hygiene kits, to sanitising stations in lounges, our Fly Well program aims to give you peace-of-mind at each point of your journey.

Learn more here 

For Qantas Business Rewards program enquiries, please use our Contact Us form

Important information

^ Fees will be automatically waived on changes or cancellations to any Classic Flight Reward booking, until 31 January 2021.  To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the fee waiver will not apply. 

Reward Assistance and Service Fees may apply.  For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program Terms and Conditions.

We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. ​
We pay respect to Elders past, present and emerging.