Pepe Saya hero image

Member Success Story: Pepe Saya

Launched by Pierre Issa in 2010, Pepe Saya's dairy products are synonymous with quality. Based in Sydney, the company produces world-class butter, sourcing cream directly from top farms around the country. 

The goal, according to Issa, is to show that real food still exists – and that it is delicious. Whether Pepe Saya butter is on your plate in a top restaurant or served with a warm bread roll on a Qantas flight, it contributes to a memorable dining experience.

Pierre Issa sat down with us to talk about how they're streamlining travel and earning great rewards for the whole company thanks to their Qantas Business Rewards membership.

'We're based in Sydney, producing a world-class butter made from cream sourced directly from farms around the country. We then have fresh butter delivered all over Australia the week it's made.

If you travel in first class on a Qantas flight today, then the Pepe Saya butter you're given to accompany your meal was probably delivered to the airline just a few days before. We source from all over the country, then redistribute across the country in a very timely fashion.'

'To expedite this, my staff and I travel to all corners of Australia, all the time. We're in major capital cities a lot, to meet with our customers and distributors. But we're also travelling to rural areas to visit farms.

People like to meet the maker, and we have quite a lot of customers and potential customers wanting us to come and visit them. It's important for us to travel to educate people about our product and develop loyalty and new customer bases.'

How is Pepe Saya earning Qantas Points into its Qantas Business Rewards account?

'It's very easy to earn points both personally and for the company's Qantas Business Rewards account – you simply include your Qantas Frequent Flyer number and the company's ABN when booking a flight and it's done. It's very straightforward.

And, not only does our company earn Qantas Points when we fly, the individual flying also earns Qantas Points and Status Credits for their Frequent Flyer account.

We earn Qantas Points on other everyday expenses, too, including car rental with Avis.  The business earns 4 points per $1 spent on car hire, on top of the 4 points the individual earns as a Frequent Flyer. It all adds up. '

What are the biggest benefits of Qantas Business Rewards for your business?

'I love that the Qantas Points the company accrues can be given to any of our employees, not just myself and the company's director. So if one of my staff needs to travel for work, all I have to do is transfer Qantas Points from Pepe Saya's Qantas Business Rewards account into the staff member's Frequent Flyer account and they can book the flight using points. This saves us a lot of money on travel.

I also love the fact that when you book a Qantas flight, the company is earning points as well as the person flying. It's a win win.'

How is Pepe Saya redeeming Qantas Points accrued through Qantas Business Rewards?

'We regularly transfer Qantas Points from the company's Qantas Business Rewards account to our employees so they can upgrade on domestic flights.

We recently went to Townsville from Sydney. It's not that far away, but there are multiple flights and there are stopovers, which means the total travel time is around seven hours.

Being able to use the company's Qantas Points to upgrade from economy to business class was a godsend. Not only was the flight more comfortable, but we could use Qantas Business Class lounges and landed in Townsville ready to meet people and do business straight away.

I've also used Qantas Points accrued through the company's Qantas Business Rewards account to purchase wines online through Qantas Wine. There are some really exciting, unique and one-off wines on the site, and it's easy to make a purchase using points.'

Earn Qantas Points on over 50 everyday business expenses

Find out how your business can earn and enjoy rewards as a Business Rewards member.

Important information

A business must be a Qantas Business Rewards Member to earn Qantas Points for the business. A one-off join fee of $89.50 applies. Fees are inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion. Qantas Points are offered under the applicable partner's terms and conditions and earning thresholds may apply. Membership of Qantas Business Rewards and the earning of Qantas Points as a business are subject to the Qantas Business Rewards Terms and Conditions.

Earning on flights: A business must be a Qantas Business Rewards Member and registered for GST or be an Australian Public or Private entity or other incorporated company, and not be a travel agent or on a Corporate Deal with Qantas to earn Qantas Points for the business. A one-off join fee of $89.50 applies, is inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion. Qantas Points for business are offered under the Qantas Terms and Conditions and earning thresholds apply. Qantas Points earned on air travel are determined in accordance with the airline earn table. A Member's ABN and traveller's Qantas Frequent Flyer membership number must be quoted at the time of booking to earn Qantas Points for both the business and the traveller. An eligible flight means a domestic or international flight which has a Qantas 'QF' flight number on the ticket that is purchased in Australia; is operated by Qantas, Emirates or American Airlines; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Qantas Business Rewards. Exclusions applyExclusions apply.

You must be a Qantas Frequent Flyer member to earn Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Qantas Points and Status Credits (where applicable) are earned on eligible flights with a Qantas or applicable oneworld® Alliance Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. See terms and conditions and the Airline Earning Tables for details on the conditions for the applicable airline.

Earning with Avis: Qantas Points for business are offered under the Avis Terms and Conditions and earning thresholds apply. Members will earn 4 Qantas Points for every $1 spent on Time and Kilometre charges on qualifying rental rates in Australia only. Qantas Points will not be earned in relation to taxes (including GST), fees, or for charges for insurance, petrol, GPS and other miscellaneous charges. The number of Qantas Points earned is limited to 240,000 per year. Qantas Points for business can only be earned on freely available retail rates booked through qantas.com, a travel agent or Avis at avis.com.au or by calling 136 333. To earn Qantas Points for business when booking via qantas.com the member must include their ABN when booking. To earn Qantas Points for business when booking through a travel agent or Avis, the member must join Avis For Business (including their ABN), and include or quote their Avis For Business Wizard number when booking.
Points are awarded for vehicle rentals purchased at rates determined by Avis. Unless otherwise specified by the car rental company, Qantas Points will not be earned for car rentals of the type described below:
a. vehicle rentals purchased as part of package holidays;
b. free vehicle rentals;
c. vehicle rentals at industry discount rates;
d. vehicle rentals using Award vouchers or discount certificates; or
e. contracted corporate or government rates
Rentals that earn Qantas Points for business can not also earn Avis Business Club Award certificates or Budget Business Club Award certificates. Qantas Points will be credited to the Members' Business Rewards account within 30 days of travel completion. Any claims in relation to Qantas Points under this offer must be made directly to Avis by calling 1800 141 000 or emailing customer.service@avis.com.au

Redeeming Qantas Points: In order to transfer Qantas Points from a Qantas Business Rewards account to an individual's Qantas Frequent Flyer account, the business account must have a balance of at least 3,000 Qantas Points. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable).