Connecting your Frequent Flyer and Business Rewards accounts

What has changed and why?

We are always looking to develop program features that will make life a little easier, so now Frequent Flyer and Business Rewards can work even better together when you connect your accounts.

  • Log in once - Log in to your Frequent Flyer account and navigate easily between your accounts on desktop and mobile.
  • Easily access your Frequent Flyer and Business Rewards benefits when flying for work - Whether you're logged into your Frequent Flyer or your Business Rewards account, or booking with your Travel Agent, you'll receive your Frequent Flyer tiered benefits plus your Business Rewards flight savings^ and points for yourself+ and your business~
  • See both your accounts in one place - You can now see a snapshot of your Business Rewards account, including your Membership Level, when you're logged into your Frequent Flyer account on your mobile or desktop.

Who can connect their accounts?

Any Qantas Frequent Flyer who has a log in to a Qantas Business Rewards account can connect their two accounts. If your Frequent Flyer number is already saved in your Business Rewards account profile, you will receive a prompt to connect your accounts next time you log in to qantas.com using your Frequent Flyer log in details. If you don't receive this prompt you can still connect your accounts by going to your Frequent Flyer profile and selecting ‘Connect Business Rewards'.

If you are a user of multiple Business Rewards accounts, you will be able to connect your personal Frequent Flyer account with one or multiple Business Rewards accounts depending on your preference.

If you are a business owner, it's a good idea to check who has access to your Business Rewards account and their permissions. All people listed as Account Users in your account will now be able to connect their Frequent Flyer account to your Business Rewards account. To see who has access and manage their permissions, just go to the Manage People section in your Business Rewards account.

How to connect your Frequent Flyer and Business Rewards accounts

Step 1. Log in

Log in to qantas.com using your Frequent Flyer membership number and PIN (not currently available on the Qantas App).


Step 2. Head to your Profile page

Navigate to your Profile page


Step 3. Start connection process

From here, if your Frequent Flyer number is saved in your Business Rewards Personal Profile you will be prompted to connect that account, click the ‘Get Started' button.

Business Rewards Personal Profile

Step 4. Select the Business Rewards account to connect to

This will take you to the Connect Business Rewards page and show you the businesses that you can connect to, click ‘Connect' next to the account you want to connect your Frequent Flyer account to.

Connect Business Rewards page

Not getting prompted to connect to a specific Business Rewards account?

If you don't receive the prompts you can still navigate to Your Profile and select ‘Connect Business Rewards' and click the ‘Connect' button, you will then be taken to the Connect page, where you can click ‘Connect a Business' and continue on to Step 5.

Connect page

Step 5. Log in to Business Rewards

You will then be asked to enter your log in details for that Business Rewards account to finish connecting, depending on when you last logged in, you may also be asked to complete two-factor authentication at this stage.

Loggin page

Step 6. You're connected!

Once you have successfully connected your accounts, you will see a banner at the top of your account page and receive an email confirming your account connection.

Once connected:

  • You will be able to see a snapshot of your Business Rewards account on your Frequent Flyer ‘Your account' page and can easily navigate to your Business Rewards account by clicking on ‘Go to account' within the snapshot panel - this will open a new window with your Business Rewards account member dashboard in it - no need to log in again.
  • You will also now have the ability to select whether you are travelling for personal or one of your connected businesses the next time you book flights on qantas.com or the Qantas App.
Your profile page
Once connected

Does this mean everyone in my Business Rewards account can see my Frequent Flyer account information?

No, any information related to your personal Qantas Frequent Flyer account will not be displayed in your Qantas Business Rewards account. Only you can see the information in your Frequent Flyer account when you are logged in to qantas.com.

Do I have to connect my accounts to get my Business Rewards benefits?

No, connecting your accounts just means it will be easier for you to access your Business Rewards benefits whenever you book flights for work through qantas.com when you're logged in to your Frequent Flyer account. You can already, and will continue to be able to, access your Business Rewards benefits when you log in and book through qantasbusinessrewards.com, via your travel agent, or on the Qantas App.

Once you have connected your Frequent Flyer account with a Business Rewards account you will always have the option to disconnect these accounts if you no longer want them connected. Simply go to the ‘Connect Business Rewards' page in your Frequent Flyer profile and select ‘Disconnect' next to the Business Rewards account that you would like to disconnect from and you will receive an email confirming your disconnection.

Business Rewards benefits

Have more questions?

Contact us on webchat, or call our friendly team at the Qantas Business Rewards Service Centre on 13 74 78 Monday to Saturday (7am-7pm AEST).

Important information

^ Savings are available exclusively to Qantas Business Rewards Members on selected fares only and do not apply to taxes, fees and carrier charges. Availability is limited. Other conditions may apply. Savings are subject to and defined in the terms and conditions of Qantas Business Rewards as Member Savings.

+ You must be a Qantas Frequent Flyer member to earn Qantas Points and Status Credits. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Qantas Points and Status Credits (where applicable) are earned on eligible flights with a Qantas or applicable oneworld® Alliance Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. See terms and conditions and the Airline Earning Tables for details on the conditions for the applicable airline.

~ A business must be a Qantas Business Rewards Member and registered for GST or be an Australian Public or Private entity or other incorporated company, and not be a travel agent or on a Corporate Deal with Qantas to earn Qantas Points for the business. Qantas Points for business are offered under the Qantas' Terms and Conditions and earning thresholds apply. Qantas Points earned on air travel are determined in accordance with the airline earn table. A Member's ABN and traveller's Qantas Frequent Flyer membership number must be quoted at the time of booking to earn Qantas Points for both the business and the traveller. An eligible flight means a domestic or international flight which has a Qantas 'QF' flight number on the ticket that is purchased in Australia; is operated by Qantas, Emirates or American Airlines; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Qantas Business Rewards. Exclusions apply.