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Important information: our policies provide cover for some coronavirus related events. Cover is not available for loss arising from: government intervention including travel bans, border closures or broadly imposed quarantine requirements; events for which the Government has issued a 'Do Not Travel' warning for your destination, or failure to follow advice from official bodies. See the PDS for details. Your ability to travel may be affected by travel restrictions. Check the latest government advice and our travel insurance alertsOpens external site in a new window.
To change or cancel your policy, refer to your confirmation email for instructions or contact nib Travel Services.
Contact nib Travel ServicesOpens external site in a new windowClaims can be lodged 24 hours a day, 7 days a week. They can be lodged in Australia, overseas or when you return home.
Make a claimOpens external site in a new windowUpdated information about travel insurance coverage for existing policyholders.
Latest travel informationOpens external site in a new window Emergeny assistanceOpens external site in a new windowHealth. Life. Travel. Wellbeing.
Qantas Insurance rewards you with Qantas Points when you take out an eligible Health, Life or Travel policy.
You'll also have access to the Qantas Wellbeing AppOpens external site where you can earn Qantas Points simply for tracking everyday activities like walking, cycling, or going to the gym.
More about Qantas WellbeingOpens external site in a new window
Qantas Travel Insurance policies are managed by nib Travel Services (Australia) Pty Limited ABN 81 115 932 173 AFSL 308461 (nib Travel Services) and underwritten by XL Insurance Company SE, Australia branch (ABN 36 083 570 441). Qantas (AR 261363) is an authorised representative of nib Travel Services. This is general advice only. You should consider the Product Disclosure StatementOpens external site in a new window (PDS) and your personal circumstances before making any decision about whether to acquire a travel insurance product. Insurance cannot be purchased more than 12 months before travel.
You must be a member of the Qantas Frequent Flyer program to earn Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
Disclaimer: ^ Qantas Frequent Flyer members earn 1 Qantas Point per A$1 value of insurance premiums. Excludes Cancellation and Baggage policies. You will be eligible for these points upon departure, and points may take up to 6 weeks from the date of your departure to be credited to your Qantas Frequent Flyer account. Qantas may amend or withdraw this offer at any time.
Disclaimer: ~ Travel insurance cover is provided at no additional charge (except for certain specified medical conditions) for accompanying children who are under the age of 18 (or under the age of 2 for Australian Cancellation and Baggage) and travelling with you on the same itinerary for the entire duration of your trip when they are named on the Certificate of Insurance.
Disclaimer: # The Qantas Wellbeing Program is accessed through the Qantas Wellbeing App (the App). The App is offered by Qantas and you must be a member of the Qantas Frequent Flyer (QFF) program and 13 years of age or over to use the App. Conditions applyOpens external site in a new window. Membership and Qantas Points are subject to the Terms and Conditions. A joining fee usually applies. However, this will be waived if you join when you download the App. Each Eligible Qantas Insurance Product has a maximum number of Qantas Points that can be earned each year through the App. International or Australian Comprehensive single trip Qantas Travel Insurance policyholders can earn up to 1,000 Qantas Points during the 28-Day Trial with the Qantas Wellbeing App. If you have already started or completed a 28-Day Trial, after the Trial, you will get 28 days where you can earn up to 1,500 Qantas Points. Once the 28-Day Trial has ended, Qantas Frequent Flyer members who do not purchase an Eligible Qantas Health, Life or Annual Multi Trip Travel Insurance Product will earn Qantas Points at a reduced rate each month through the App. Qantas may amend or withdraw this Wellbeing travel insurance offer at any time.
