Qantas flight credits and gift vouchers


Give the gift of travel and let your friends and family decide where they want to go.

Why buy a gift voucher from us?

Customise your voucher

Great gift idea for those who love to travel within Australia or overseas.

great designs

Choose from a range of denominations and six design options.

transferable

Fully transferable to include friends and family.

Use Qantas Points

Use Qantas Points to purchase from the Qantas Shopping Rewards Store.

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Need some inspiration?

These are some of our favourite destinations.

Broome Broome sunset

Broome

Broome, WA

Broome is where exotic beaches, sunset cocktails and luxurious pearls meet rugged wilderness, clear turquoise water and a backdrop of some of the most stunning landscapes on the planet.

Read the Broome destination guide
London London tower bridge

London

London, United Kingdom

London is a collection of diverse boroughs, each offering a unique insight and experience into the historical and regal city. And the food’s good too.

Read the London destination guide
San Francisco San Francisco

San Francisco

San Francisco, USA

San Francisco is the kind of quirky place where old money meets new. A range of technology start ups have moved into town bringing with them new bars and restaurants.

Read the San Francisco destination guide

How to use your Qantas flight credit or gift voucher

You can redeem your Qantas flight credit or gift voucher online via Manage Booking or through your local Qantas office. Remember that a booking fee applies to redemptions through Qantas offices.

Gift Voucher conditions

  • Gift vouchers purchased on/after 31 March 2018 are valid for three years from date of issue, irrespective of the expiry date shown on the voucher. Notwithstanding this, gift vouchers which have been:
    - issued for free to a customer for any reason,
    - supplied as part of a customer loyalty or employee rewards program, or
    - supplied as part of a marketing promotion as a bonus to the purchase of a good or service,
    are not subject to the three year expiry period and will have the expiry periods advertised in connection with the relevant gift voucher at the time it was issued.
  • For all customers who have received a Qantas flight voucher subject to the terms and conditions of the Qantas Premier Platinum credit card, these are valid for 6 months from the date of issuance.
  • Gift vouchers are available in denominations of A$50 (up to A$500), or as an A$1,000 or A$2,000 voucher. Amounts are in Australian dollars.
  • Gift vouchers are redeemable for one way or return Qantas domestic or international flights departing Australia only.
  • Non-refundable, except in certain circumstances including under the Australian Consumer Law. Cannot be used for multi-city, Classic Flight Rewards or Points Plus Pay - Flights booking or redeemed for cash or other goods or services such as additional baggage or seat selection.
  • Only one gift voucher can be redeemed per booking.
  • If the full balance of the gift voucher is not redeemed in one transaction, a new voucher with the same expiry date will be issued for the unused portion of the original voucher, as set out in full terms and conditions.
  • The names of the gift voucher recipients may be changed when you redeem the gift voucher, but the number of recipients cannot be changed (you can't increase or decrease the total number of recipients).
  • A card payment fee isn't charged on gift voucher purchases or redemptions.
  • Once you've created your gift voucher, you'll receive an e-mail with a voucher attached to print or forward directly to the lucky recipient.

Flight Credit conditions

  • Flight Credits are valid until the expiry date shown, with the exception of Flight Credits for which an extension has been applied.
    - Flight Credits issued between 31 January and 30 September 2020 for travel on or before 30 September 2020, the expiry date has been extended to 31 December 2021.
    - Any existing, unused Flight Credits issued after 31 January 2019 are valid until 31 December 2021.
    This will take a few weeks to update in our system.
  • Flight Credits can only be used towards a fare of equal or higher value than the original fare you purchased.
  • For Flight Credits not used before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date.
  • Flight Credits can only be used towards one way or return bookings (excluding multi-city bookings) from the country in which the original ticket was issued. To redeem a flight credit issued outside of your home country, contact your local Qantas office at the time of booking.
  • Flight Credits are non-transferable.
  • Flight Credits can only be redeemed at Manage Booking or through your local Qantas office.

If Qantas has cancelled your flight:

  • Name changes are not permitted.
  • Any applicable fare difference may be payable on Flight Credit redemptions.
  • No change fees apply.

If you've cancelled your flight:

  • Name changes are not permitted.
  • Any applicable fare difference may be payable on Flight Credit redemptions.
  • Any change fees that were applicable to the original booking apply when redeeming the Flight Credit, unless they have been waived.

Important information

Disclaimer: * The redemption of Qantas Points for Rewards is subject to the Qantas Frequent Flyer Terms and Conditions, the Qantas Shopping Rewards Store Terms of Use, voucher Terms and Conditions (including expiry rules) if relevant and any other terms and conditions disclosed at the time of redemption. See the Qantas Shopping Rewards Store for the latest offers.