From late October 2023, our oneworld® partner Finnair will operate selected international flights on our behalf to support the strong demand for international travel. These additional aircraft will allow us to connect more customers with the people and places they love.
Finnair has a longstanding history with Qantas and is a part of the oneworld® alliance. Just like Qantas, Finnair provides their customers with an exceptional inflight experience and holds a strong safety record.
From 29 October 2023, select services between Sydney and Singapore will be operated by Finnair for Qantas, as well as services between Sydney and Bangkok from 31 March 2024. These can be identified by their unique flight numbers: QF291, QF292, QF295 and QF296.
What to expect from your flight
While these services will be operated by Finnair and look a little different to our aircraft, we've worked very closely with the Finnair team to ensure these flights meet the same exceptional level of comfort and service customers expect from Qantas. Customers can still look forward to enjoying Qantas inflight dining, entertainment and amenities onboard these flights.
There's no change to the flight schedule or check-in process. You can still check-in using a QF flight number through the Qantas App, or at the Qantas kiosks and check-in counters at the airport. There are also no changes to your carry-on or checked baggage allowances.
Your Qantas Frequent Flyer benefits will still apply as normal, including the opportunity to earn Qantas Points, Status Credits and Status Bonuses, enjoy additional checked baggage and access Qantas and partner lounges (where applicable).
Refer to the Product and services table below for more information.
Business customers will enjoy lay-flat seating with aisle access, Qantas inflight entertainment, Neil Perry-designed menus and Qantas pyjamas and amenity kits.
Where eligible, Business customers will also be able to access the Qantas or partner lounges before their flight.
Premium Economy customers on flights operated by the Finnair A330 for Qantas can look forward to Qantas inflight dining, inflight entertainment, amenity kits and other Qantas accessories.
Customers in Economy will continue to enjoy Qantas inflight dining, inflight entertainment and Qantas blankets and pillows.
|Earning Qantas Points and Status Credits||You'll earn Qantas Points and Status Credits at the same rate as a Qantas-operated flight.|
|Classic Flight Rewards and Points Plus Pay – Flights||You can use your Qantas Points for Classic Flight Rewards and Points Plus Pay – Flights.|
|Special meal request||Special meals are available on these flights and can be ordered as usual via Manage Booking.|
|Purchase additional / excess baggage prior to departure||You may purchase additional baggage as normal at either the time of booking or via Manage Booking.|
|Seat selection||Standard Seat Selection, Extra Legroom, Preferred Seating and Seats with Bassinets will continue to be offered to eligible customers on these flights with the same Qantas pricing.|
|Baggage allowance||There is no change to carry-on or checked baggage allowances. Learn more about baggage.|
|Check-in||There's no change to the check-in process. You still check-in to a QF flight number using the Qantas App, the Qantas self-service kiosks or Qantas check-in desks at the airport. Find out more about the Qantas check-in.|
|Lounge access||If eligible, you'll continue to enjoy the same access to Qantas Lounges or partner lounges.|
|Aircraft||A Finnair A330-300 will operate this flight and therefore, you may notice Finnair branding referenced, including the aircraft interiors and aircraft tail. To learn more about this aircraft, view the seat map.|
|Cabin Crew||Finnair pilots and cabin crew will be operating the flight, with additional training and support from Qantas.|
|Inflight experience||Customers can still look forward to enjoying Qantas in-flight dining, entertainment and amenities onboard.|
If your flight has been changed to an aircraft operated by Finnair for Qantas, you'll be able to see these changes at Manage Booking or on the Qantas App where you'll need to accept these changes. You can view other options, including how to request a refund or where applicable a Flight Credit via Manage Booking or contact us. If you booked with a third party or travel agent, please contact your booking arranger.
Disclaimer: * Subject to Government and Regulatory approval.