Terms and conditions

When booking car specials through Qantas, it's important you're familiar with the car provider's terms and conditions related to that offer. 

Avis Australia - Double upgrade

Offer: Rent any Group A through to Group C car for 3 days or more and receive a double upgrade up to a Group E.

Rental periods: Offers valid for rentals booked between 12.01am (AEDT) 1 April and 11.59pm (AEDT) 30 June 2020 for rentals commencing between 12.01am (AEDT) 1 April and 11.59pm (AEST) 31 August 2020.

Minimum rental: Three days.

Eligible car types: Offer applies to car groups A to C. Upgrade to a maximum Full Size (Group E). Offer excludes Signature series.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Avis standard age, credit and driver requirements apply. 

Available Locations: Offer is available at participating Avis Australia locations.

Other important information: These offers cannot be used in conjunction with any other offer, coupon or promotion. Minimum rental period of 3 days applies. Offer is non-transferable and non-refundable. Advance reservation including coupon number UPDA006 is required. Subject to the Avis Rental Agreement Terms and Conditions at the time of rental. For further details, contact Avis

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia.

Avis Australia - Free weekend

Offer: Rent an eligible car for 2 days or more, including a Saturday night, and receive two free days of time and kilometre charges.

Rental periods: Offer valid on rentals commencing between 1 April and 31 August 2020. 

Minimum rental: Minimum rental period of two days applies. Must include a Saturday night overstay.  

Eligible car types: Offer applies to all vehicle groups . Subject to availability.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Avis standard age, credit and driver requirements apply. 

Available Locations: Offer valid at participating Avis Australia locations.

Other important information: Cannot be used in conjunction with any other offer, coupon or promotion and is not available on corporate, travel industry, net and non-discountable rates. Free days are applicable to the base rate (time and kilometre charges) only. Offer is non-transferable and non-refundable. Advance reservation including coupon number TPPA064 is required. The free day is applicable to the base rate (time and kilometre charges). Subject to the Avis Rental Agreement Terms and Conditions at the time of rental. For further details, contact Avis

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia. Points will be credited up to eight weeks after car rental.

Avis Australia and New Zealand - Points Club and Points Club Plus members

Points Club and Points Club Plus members will receive complimentary single car Group upgrades for the duration of their Points Club or Points Club Plus membership. Single car Group upgrade is valid on Economy (Group A) through to Standard (Group D) cars when renting from Avis Australia and New Zealand locations (excluding Queenstown) only. Upgrade to a maximum Group E. Offer excludes Signature Series. Members may access the upgrade via the Points Club or Points Club Plus member landing page link, once logged in to My Account. This offer cannot be used in conjunction with any other offer, coupon or promotion. Car hire and upgrades are subject to car availability at the time of rental and the Avis Rental Agreement Terms and Conditions. Avis age, credit and driver requirements apply. For further details, visit the Points Club or Points Club Plus landing pages via My Account or contact Avis

Avis Australia - Free upgrade

Offer: Rent any Group A through to Group D car for 2 days or more and receive a single upgrade up to a Group E.

Rental periods:  Offers valid for rentals booked between 12.01am (AEDT) 1 April and 11.59pm (AEDT) 30 June 2020 for rentals commencing between 12.01am (AEDT) 1 April and 11.59pm (AEST) 31 August 2020

Minimum rental: Two days.

Eligible car types: Offer valid on Economy Manual (Group A) through to Standard (Group D) cars. Upgrade to a maximum Full Size (Group E). Offer excludes Signature series.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Avis standard age, credit and driver requirements apply. 

Available Locations: Offer valid at participating Avis Australia locations.

Other important information: Cannot be used in conjunction with any other offer, coupon or promotion and is not available on corporate, travel industry, net and non-discountable rates. Offer is non-transferable and non-refundable. Advance reservation including coupon number UPDA023 is required. Subject to the Avis Rental Agreement Terms and Conditions at the time of rental. For further details, contact Avis

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia. Points will be credited up to eight weeks after car rental.

Budget Australia - Fourth day free

Offer: Rent an eligible car for four consecutive days or more and receive your 4th day free on time and kilometre charges.

Rental periods: for rentals commenced between 1 April and 31 August 2020.

Minimum rental: Four consecutive days.

Eligible car types: Offer is available on all vehicle groups only, subject to availability.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Budget standard age, credit and driver requirements apply. 

Available Locations: Offer valid at participating Budget Australia locations.

Other important information: Cannot be used in conjunction with any other offer, coupon or promotion and is not available on corporate, travel industry, net and non-discountable rates. Offer is non-transferable and non-refundable. Advance reservation including coupon number TPNZ002 is required. The fourth day free is applicable to the base rate (time and kilometre charges). Subject to the Budget Rental Agreement Terms and Conditions at the time of rental. For further details, please contact Budget

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia. Points will be credited up to eight weeks after car rental.

Budget Australia - Single upgrade

Offer: Rent a Group A through to a Group D car for 2 days or more and receive a free single upgrade to a maximum Group E car.

Rental periods: for rentals commenced between 1 April and 31 August 2020.

Minimum rental: Two consecutive days.

Eligible car types: Offer is available on vehicle groups A, B, C, D, E (Max upgrade to E). Subject to availability.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Budget standard age, credit and driver requirements apply. 

Available Locations: Offer valid at participating Budget Australia locations.

Other important information: Cannot be used in conjunction with any other offer, coupon or promotion and is not available on corporate, travel industry, net and non-discountable rates. Offer is non-transferable and non-refundable. Advance reservation including coupon number UPNZ003 is required. Subject to the Budget Rental Agreement Terms and Conditions at the time of rental. For further details, contact Budget

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia. Points will be credited up to eight weeks after car rental.

Budget Australia - Seventh day free

Offer: Rent an eligible car for seven consecutive days or more and receive your 7th day free on time and kilometre charges.

Rental periods: for rentals commenced between 1 April and 31 August 2020. 

Minimum rental: Seven consecutive days.

Eligible car types: Offer is available on all vehicle groups only, subject to availability.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Budget standard age, credit and driver requirements apply. 

Available Locations: Offer valid at participating Budget Australia locations.

Other important information: Cannot be used in conjunction with any other offer, coupon or promotion and is not available on corporate, travel industry, net and non-discountable rates. Offer is non-transferable and non-refundable. The 7th day free is applicable to the base rate (time and kilometre charges) only. Advance reservation including coupon number TPNZ018 is required. Subject to the Budget Rental Agreement Terms and Conditions at the time of rental. For further details, contact Budget

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia. Points will be credited up to eight weeks after car rental.

Budget Gold Coast and Surfers Paradise

Offer: Rent any Group A through to Group D car for two days or more and receive a double upgrade up to Group E.

Rental periods: for rentals commenced between 19 April and 5 July 2020. 

Minimum rental: Two consecutive days.

Eligible car types: Valid for a double car group upgrade from a Group A (economy manual) to Group C (Intermediate), Group B (compact) to Group D (Standard), Group C (Intermediate) to Group E (Full Size). Maximum upgrade to a Group E. Subject to availability

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Budget standard age, credit and driver requirements apply. 

Available Locations: Offer valid at Budget Gold Coast Airport and Budget Surfers Paradise locations only. 

Other important information: Cannot be used in conjunction with any other offer, coupon or promotion and is not available on corporate, travel industry, net and non-discountable rates. Offer is non-transferable and non-refundable. Advance reservation including coupon number UPDZ002 is required. Subject to the Budget Rental Agreement Terms and Conditions at the time of rental. For further details, contact Budget

Qantas Points: You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Members must provide their Qantas Frequent Flyer membership number to the chosen car partner. Qantas Frequent Flyer members can earn 4 Qantas Points per A$1 spent on time and kilometre charges within Australia, excluding GST, insurance, package tour, government, travel industry, some corporate rates and miscellaneous charges. 700 Qantas Points are earned per rental outside Australia. Points will be credited up to eight weeks after car rental.

Hertz Australia - Save 15% when renting for 7 days or more

Offer: 15% off bookings for seven days or more.

Rental periods: Commencing between 26 September 2019 and 30 September 2020.

Minimum rental: Seven consecutive days.

Eligible car types: All car types.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Hertz standard age, credit and driver requirements apply. 

Available Locations: Participating corporate locations in Australia.

Other important information: Promotional Code (PC) 204994 must be quoted at time of reservation to redeem the offer. Offer is available at all Participating Corporate locations in Australia Minimum rental period of seven (7) consecutive days with a maximum of twenty-eight (28) consecutive days rental applies. Maximum of 15% off the daily rate (time and kilometre) charge per rental. Rental days are based on a twenty-four (24) hour period. A fifty-nine (59) minute grace period is allowed for returns. Returns outside the grace period will be charged up to an extra day rental fee. Offer excludes tax, fees, optional products and services. Offer is not applicable on contract, pre-paid, tours, government or insurance replacement rentals. Offer is non-discountable and may not be combined with any other promotion, special offer or coupon. Hertz standard driver and credit qualifications in effect at time and place of rental apply. Minimum driver age without surcharge is 25 years. Drivers aged 21- 24 years may be eligible to rent subject to an age differential charge. Vehicle models may differ and specifications may vary by location. Vehicles can be reserved by car group only and not by particular car model or colour. Fleet subject to change without notice. One way rentals are available between selected locations. Special conditions may apply. Terms and Conditions are subject to change without notice. Blackout periods may apply; check at time of reservation. For further details, contact Hertz.

Hertz Australia - 20% off Prestige

Offer: 20% Prestige rentals

Rental periods: For rentals commencing by 30 September 2020.

Minimum rental: One day

Eligible car types: Prestige car types.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Hertz standard age, credit and driver requirements apply. 

Available Locations: Offer is available at participating Corporate locations in Australia only.

Other important information: Promotional Code number 103106 must be included in the rental. Bookings made via qantas.com will automatically include Promotional Code number 103106. A maximum of 20% off time and kilometre charges will be granted per rental. Rental days are based on a twenty-four (24) hour period. A fifty-nine (59) minute grace period is allowed for returns. Returns outside the grace period will be charged up to an extra day rental fee. Offer excludes taxes, fees, optional products and services, fuel, additional charges such as airport taxes and sundry fees and the GST that applies to these charges. This offer may not be combined with any other offer, discount promotion, special offer or coupon. Offer is not applicable on contract, tours, government or insurance replacement rentals. Offer applies to above noted vehicle groups only, and is subject to availability: Hertz standard terms and conditions, driver, rental and credit qualifications in effect at the time and place of rental apply. Age requirements vary dependent on vehicle reserved. Vehicle models may differ and specifications may vary by location. Vehicles can be reserved by car group only and not by particular car model or colour. Fleet subject to change without notice. One way rentals are available between selected locations. Special conditions may apply. Promotional terms and conditions subject to change without notice. For further details contact Hertz.

Hertz Australia - Free upgrade

Offer: Rent a selected car and receive a single upgrade.

Rental periods: Commenced by 30 September 2020.

Minimum rental: One day.

Eligible car types: Offer applies to the following vehicle groups where, and is subject to availability at time of vehicle collection.

Australia: Compact Auto to Intermediate Auto, Intermediate Auto to Standard Auto, Standard Auto to Compact SUV, Compact SUV to Full-Size  Full-Size, Full Size to Intermediate SUV, Intermediate SUV to Premium Full Size.

New Zealand : Economy Auto to Compact Auto, Compact Auto to Compact SUV, Intermediate Auto to Full size Auto.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Drivers under the age of 25 can only rent car groups up to a Standard 4 door automatic.

Available Locations: Offer is available at participating Corporate locations in Australia and New Zealand only.

Other important information: Promotional Code number 199286 must be quoted at the time of reservation to redeem the offer. Minimum rental period of one (1) days applies, with a maximum of twenty-eight (28) days. A maximum of one (1) vehicle class upgrades per rental will apply. Rental days are based on a twenty-four (24) hour period. A twenty-nine (29) minute grace period is allowed for returns. Returns outside the grace period will be charged up to an extra day rental fee. Offer is non-discountable and cannot be combined with any other promotion, special offer or coupon. Hertz standard driver and credit qualifications in effect at the time and place of rental apply. Vehicle offering or model may differ and specifications may vary by location and country. Vehicles can be reserved by car group only and not by particular car model or colour. Fleet subject to change without notice. One way rentals are available between selected locations. Special conditions may apply.  For further details, contact Hertz.

Thrifty Australia - Free upgrade

Offer: Rent a Compact through to a Full Size car and receive a free single upgrade to a maximum Premium Full Size car.

Rental periods: Vehicles booked between 1 April and 17 September 2020, and commenced between 26 April and 17 September 2020. 

Minimum rental: Three consecutive days.

Eligible car types: ECAR, CCAR, SCAR or FCAR vehicles.

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Drivers under the age of 25 can only rent car groups up to a Standard 4 door automatic.

Available Locations: Selected Thrifty Australia locations. 

Other important information: Promotional Code number 101088 must be included in the rental. Cannot be used in conjunction with any other offer, coupon or promotion and is not available on package tour, travel industry or government rates.  Vehicle hire is subject to availability and to the Thrifty Rental Agreement Terms and Conditions (as applicable) at the time of rental. Thrifty age, credit and driver requirements apply. For further details, contact Thrifty.

Thrifty Australia - 12% off SUVs

Offer: Rent a Thrifty CWAR, SWAR, IWAR, FWAR, UWAR, JFAD, GDAR and LWAR vehicles and receive a 12% discount off Time and Kilometres.  

Rental periods: Vehicles booked between 1 April and 17 September 2020, and commenced between 26 April and 17 September 2020. 

Minimum rental: Five consecutive days.

Eligible car types:  CWAR, SWAR, IWAR, FWAR, UWAR, JFAD, GDAR and LWAR vehicles

Minimum driver age: An additional daily surcharge may apply for drivers under the age of 25. Drivers under the age of 25 can only rent car groups up to a Standard 4 door automatic.

Available Locations: Selected Thrifty Australia locations. 

Other important information: Promotional Code number 101424 must be included in the rental. Cannot be used in conjunction with any other offer, coupon or promotion and is not available on package tour, travel industry or government rates.  Vehicle hire is subject to availability and to the Thrifty Rental Agreement Terms and Conditions (as applicable) at the time of rental. Thrifty age, credit and driver requirements apply. For further details, contact Thrifty.