Carbon offsetting FAQs

trees in forest

All your questions about carbon offsetting with Qantas answered

What is carbon offseting?

Carbon offsetting allows individuals and businesses to reduce their environmental impact by purchasing carbon offset units generated from environmental projects that remove greenhouse gas emissions from the atmosphere or prevent them from being released in the first place.

What is a carbon offset?

One carbon offset represents one metric tonne of greenhouse gas emissions reduced or removed from the atmosphere, commonly referred to as tonnes of carbon dioxide equivalent (tCO2-e).

How do you know the offset is really happening?

Once carbon offsets are purchased from an accredited project, they are then retired, ensuring the carbon offset cannot be traded again, and completing the carbon offset cycle for the customer. Our Fly Carbon Neutral program is annually certified under the Australian Government’s Climate Active program.

How are flight emissions calculated?

Emission are calculated using guidance from both domestic and international standards that converts the greenhouse gas emissions associated with your flight, such as aircraft type, distance travelled and litres of fuel used, into tonnes of CO2-e.

Why can't I choose where my money goes?

To secure a long-term supply of premium carbon offsets at a consistent price, the Qantas Group purchases our offsets from a portfolio of accredited projects. By supporting a portfolio of projects, we’re not only taking action on climate change, but also generating additional environmental and social impact benefits.

Does Qantas profit from customer carbon offsetting?

Our Fly Carbon Neutral program is a not for profit initiative.  All customer and Qantas’ dollar matching contributions are used to fund verified carbon offsets projects.

For further information on offsetting your Qantas flight, view our terms and conditions.

How are flight emissions calculated?

Emission are calculated using both domestic and international standards that converts the greenhouse gas emissions associated with your flight, such as aircraft type, distance travelled and litres of fuel used, into tonnes of CO2-e.

For further information on offsetting your Qantas flight, view our terms and conditions.