Australian bushfire relief and recovery

Our thoughts are with all those impacted by the devastating bushfires and those working hard to fight them.


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Read about: Qantas Group bushfire relief and recovery program | Advice and alerts for travel to Australia


The bushfires cutting through communities and the environment across Australia has been shocking and tragic.

The bravery of our volunteer fire fighters, emergency services and the military has been inspiring and the kindness of individuals and community groups incredibly heart-warming.

Like many others, at Qantas and Jetstar we stand here to help.

Since the start of the bushfire season we’ve carried thousands of fire fighters and tonnes of equipment around the country and we will continue to do this for as long as it’s needed.

We’ve also donated $1 million cash to the Red Cross Disaster Relief and Recovery Fund and are now making it easy for Qantas and Jetstar customers to donate as well.

We are encouraging customers to donate to Red Cross using the link below.

And when the time is right, we stand ready to help these special communities get back on their feet by bringing tourists back.

Thank you for your support as we all work together to help those affected access relief and recover.

Donate to Australian Red Cross

To support Australia’s communities affected by the devastating bushfires, we’re encouraging our customers to join us in our $1m donation to the Red Cross Disaster Relief and Recovery Fund. Red Cross provides resources and personnel to evacuation and recovery centres across Australia, and the provision of emergency grants to those who have lost homes. 

To donate with credit card:

To redeem with Qantas Points:

Qantas Frequent Flyers can redeem Qantas Points to support communities affected by the devastating bushfires, with Australian Red Cross as a charity redemption partner on the Rewards Store

Advice and alerts for travel to Australia

Most destinations in Australia remain safe and continue to welcome visitors. It is more important than ever to support Australian tourism providers, whether in unaffected regions or those that will recover from these bushfires in the months and years to come. The best way to support Australia, Australian communities, and the tourism sector is to keep visiting.

All international airports in Australia are currently operating as normal. We encourage all travellers visiting Australia to seek the most up-to-date information for their planned itinerary prior to departure, and remain informed about changing conditions while in Australia.

Stay informed with Tourism Australia for safety advice and alerts for travel to Australia. 

Important information

Disclaimer: ^ You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions. If you redeem your points for Australian Red Cross, and the required points are deducted from your account, Qantas will pay the specified dollar amount to Australia  Red Cross within 90 days of the date of your redemption. Members are not entitled to a tax deduction for redeeming points for charity (pursuant to taxation laws). Qantas will receive no payment from Australian Red Cross. Rewards Store terms of use and terms and conditions apply. See the Qantas Shopping Rewards Store for details.