Access manage your booking Manage your booking image

Manage your booking: Cancel your booking for a flight credit or other options

1. Go to Manage Booking 
2. Enter your booking reference and your last name in the relevant fields to log in
3. Scroll down to the 'Flights' heading or click 'Flight details' on the left hand navigation to see your booking
4. Click 'Cancel/Voucher' on the right hand side
5. Accept the 'terms and conditions'

Read about our additional services Qantas Dreamliner tail with crew

Helping you to return home

As the national carrier, we're proud to operate selected fights to London and Los Angeles on behalf of the Australian Federal Government to bring more people home during this unprecedented time.

Read about our additional services
I Still Call Australia Home Australian Girls and Gondwana National Choirs sing I Still Call Australia Home

Thank you to our partners Australian Girls Choir and Gondwana National Choirs for keeping our spirits up. They haven’t been able to practice together for a while but recorded this from their lounge rooms and backyards.

We can’t wait to welcome you onboard again soon, and to take you to every corner of our beautiful country: to explore, for holidays and to see family, friends and loved ones who you’ve missed over the past few months.

Domestic network updates
Travel update
Crew at the airport

Domestic network changes

We've continued services between capital cities and to 36 regional destinations.

Domestic network updates
Read more about this extension Qantas Dreamliner

12-month Status Extension

You may be eligible for a Frequent Flyer membership tier status extension.

Read more about this extension
Find out more Qantas Club

Qantas Club Membership and Lounge Invitations

We're offering extensions for eligible memberships and invitations.

Find out more

Some of our more popular ways to earn on the ground

Join BP Rewards

Fill up at BP and earn Qantas Points

Join BP Rewards and scan your QFF card when you fill up or shop in-store. Earn up to 2 points per litre on fuel, plus until 30 June 2020, members can earn up to 50 bonus Status Credits. Terms and conditions apply.

Join BP Rewards
Find out more

Earn up to 130,000 bonus Qantas Points

Take out a Qantas Points earning credit card and see it for yourself. Minimum spend and conditions apply.

Find out more
Earn now, fly later Qantas Frequent Dreamer logo

Introducing Qantas Frequent Dreamer

Australians are dreaming of travel now more than ever. That's why even while you may not be stepping on board our planes, we’re still committed to getting you closer to your dream trip with hundreds of ways to earn on the ground now, to get you in the air later.

Earn now, fly later

Featured destinations

Book your whole trip


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Make flying a breeze, whatever your device, wherever you are.

Important information

You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.

*Prices in AUD. Prices based on payment at qantas.com by BPAY or POLi. Selected travel dates (and days) apply. Other conditions apply.