Travel updates

We're continuing to monitor the situation closely and review our flights based on the advice of the World Health Organisation, Centre for Disease Control and Australia’s Chief Medical Officer. 

If there are any changes to your flight, we'll be in contact. We're also offering flexible options to customers affected by travel restrictions. Find out more information on options for changing your flights.

For the latest information, visit Coronavirus travel updates.

The Australian Government has announced changes for customers travelling between New Zealand and Australia. These changes have been extended for an additional 72 hours until 2pm (AEDT) 31 January, and may impact your travel. Please ensure you're aware of the latest restrictions before travelling and visit the relevant State or Federal government website. View annoucement from the Australian GovernmentOpens external site in a new window.

Before travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Note: Qantas International Lounges are currently closed in Sydney, Auckland and Christchurch.

Some Australian states and territories have introduced new measures, including additional health and safety protocols, in response to Coronavirus that may impact interstate travel.

Before travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

The Australian GovernmentOpens external site in a new window has implemented immigration measures which allow only Australian citizens, residents and immediate family members to travel to Australia. The government has also advised that all new arrivals are required to self-isolate for 14 days.

Before travelling to Australia,

• you must complete the Australian Travel DeclarationOpens external site in a new window at least 72 hours before departure and present a copy of your confirmation email at check-in.
• you must undergo a COVID-19 PCR test within 72 hours of departure, and present a copy of your negative test result at check-in. Visit the Australian Government Department of HealthOpens external site in a new window website for more information and test document requirements.

If you're travelling to Australia, check the latest Australian Government travel requirementsOpens external site in a new window, which include the mandatory use of face masks on all flights. You should also check your own government's travel advice for the latest information on all of your planned destinations and transit ports, as they are constantly being reviewed.

Ensure you check current Australian travel alertsOpens external site in a new window for the latest information when you're leaving Australia.

Before travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Failure to comply with these measures is a criminal offence and you could be fined. Visit gov.uk/uk-border-controlOpens external site for detailed public health advice and requirements for entering the United Kingdom.

If you're travelling from Australia to New Zealand restrictions remain in place.

Ensure you meet the Australian GovernmentOpens external site in a new window requirements to depart Australia and the New Zealand GovernmentOpens external site in a new window requirements to enter New Zealand.

If you are eligible for travel, the following requirements apply:

• Before booking your flight, visit the Manage Isolation Quarantine Government websiteOpens external site in a new window to register for a Managed Isolation Allocation System Voucher, which will be required at check-in. You'll have to quarantine for 14 days upon arrival in New Zealand.
• Note: there's a hotel quarantine cap in New Zealand and if you're unable to secure a hotel voucher, you'll need to defer your travel plans.
• You are not transiting from an international flight
  

Between 1 December 2020 and 28 February 2021, all international arrival and transit passengers, regardless of nationality or visa status, will need to provide a negative COVID-19 PCR-test result issued within three business days before boarding their flight to Taiwan. 

From more information check the latest travel alerts when travelling from Australia.Opens external site in a new window

Travel requirements to the European Union and other European nations will change from 1 January 2021. To prepare for your travel to Europe, visit the official UK government site Brexit TransitionOpens external site in a new window.  

Following outbreaks of measles in the region, the Solomon Islands Government has issued a Travel Advisory, requiring visitors from countries including Australia, and Solomon Islands residents travelling to Australia and other destinations, to show proof of vaccination.

To enter the Solomon Islands, you'll need to show proof you have been vaccinated against measles at least 15 days before your arrival. Bring your official vaccination record with you in your carry-on bag. Travellers without evidence of vaccination may need to undergo a medical examination.

Read more on the Australian Government's SmartravellerOpens external site website.

Passengers flying to Bali are required to complete an Electronic Customs Declaration (ECD) formOpens external site in a new window online. The form can be completed as early as two days before arrival.

Customs cards will no longer be handed out on flights to Bali.