Recovering to build long term value

We’ve been serving communities for more than 100 years. And we know that our continued success relies on day-to-day operational excellence and keeping a steady eye on the horizon.

The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. As we’ve done during the pandemic, we’re continuing to transform to make sure we’re well positioned for the future. That’s how we create value for our stakeholders, opportunities for our people and world-class experiences for our customers.

In the process, we aim to have a positive impact on the broader community and minimise our impact on the environment. And, above all, achieve the highest standards of safety and integrity.

The Qantas Group’s approach to doing this rests on three pillars: Looking Ahead, Delivering Today, and Acting Responsibly.

The Qantas Group entered the crisis in better shape than most airlines. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. As a result, we have emerged from the pandemic a stronger and more resilient company.

Our people are back at work, millions of customers are safely flying across Australia and around the world, and we’ve made significant progress on our three-year recovery program. 

All of this gives us confidence as we invest for growth and future success.

The Qantas Group has posted its third consecutive loss of more than $1 billion, reflecting the impact of Delta and Omicron waves and costs of restarting the airline.

For FY22 Qantas reported an Underlying Loss Before Tax of $1.86 billion and Statutory Loss Before Tax of $1.19 billion.

While its first three quarters were affected by COVID, the fourth quarter saw the highest sustained levels of travel demand since the start of the pandemic.

The Group returned to profitability on Underlying EBITDA, which was $281 million, following robust performances in Freight and Loyalty and a stronger fourth quarter for Group Domestic airlines. We are seeing strong forward travel demand continuing into the start of FY23.

We hold ourselves to high standards in everything we do and give others the information to evaluate our performance.  

• Safety - our first priority
• Our people
• Our community
• Our planet
• Our leadership
  
• Our governance
• Our reporting approach.