Building long term value

Explore our FY18 Highlights
Yam dreaming painted Dreamliner aircraft

Every year, millions of people rely on the Qantas Group to take them somewhere.

We’ve been serving communities for almost 100 years. And we know that our continued success relies on combining day-to-day operational excellence with scanning the horizon.

The Qantas Group is constantly transforming to make sure we’re well positioned for the future. That’s how we keep creating value for our stakeholders, opportunities for our people and world-class experiences for our customers.

In the process, we aim to have a positive impact on the broader community and minimise our impact on the natural environment. And, above all, achieve the highest standards of safety and integrity.

The Qantas Group’s approach to doing this rests on three pillars: Delivering Today, Looking Ahead, and Acting Responsibly.

No Title No Description

Looking ahead

Responding to, and capitalising on, change is crucial to the long term success of the Qantas Group.

Dealing with change requires an ability to look ahead, plot a course and make adjustments.

We’ve identified the four global forces that are likely to have the biggest impact on what we do, both positively and negatively over the short and long-term:

  • Geopolitical shifts and the rise of Asia.
  • Digitalisation and big data.
  • Shifting customer and workforce preferences.
  • Climate change and resource constraints.

We use these global forces as part of scenario planning to stress test our strategy, delivered through six pillars, to ensure the future success of the Qantas Group.

Delivering today

The Qantas Group posted the highest profit in its history in FY18.

The Qantas Group achieved a record Underlying Profit Before Tax of $1.6 billion for FY18. All key segments contributed strongly to the result.

We returned $1 billion to shareholders through dividends and buy-backs; invested in new aircraft, lounges and services for our customers; and created new opportunities for our people.

The Group takes a balanced scorecard approach to measuring our overall performance, which includes a mix of financial and non-financial metrics.

Acting responsibly

For consumer brands especially, protecting value is also about maintaining a social licence to operate.

We hold ourselves to high standards in everything we do and give others the information to evaluate our performance.  

  • Safety - our first priority
  • Our people
  • Our community
  • Our planet
  • Our leadership
  • Our governance
  • Our reporting approach.