Access manage your booking Manage your booking image

Manage you booking: Cancel your booking for a flight credit or other options

1. Go to Manage Booking 
2. Enter your booking reference and your last name in the relevant fields to log in
3. Scroll down to the 'Flights' heading or click 'Flight details' on the left hand navigation to see your booking
4. Click 'Cancel/Voucher' on the right hand side
5. Accept the 'terms and conditions'

Read more about the network changes
Travel update
Crew at the airport

Changes to the network

All Qantas international flights to and from Australia will be suspended from the end of March until at least 31 May 2020. 

Read more about the network changes
Read more Qantas staff in airport terminal

If you’re flying in the coming weeks

The wellbeing of our customers and people is, and always has been, our highest priority. If you’ll be travelling with us in the coming weeks, we want to reassure you that we’re working to protect the health of all our customers and crew.

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Find out more Woman walking with suitcase

Travel restrictions to Australia

From 9:00pm (AEDT) 20 March 2020, only Australian citizens, residents and immediate family members can travel to Australia. Please check your own government's travel advice for the latest information on all of your planned destinations and transit ports, as they are constantly being reviewed. 

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