Qantas Distribution Platform benefits

 

 

Benefits of shopping Qantas NDC content

Qantas continues to develop and enhance the end-to-end retailing experience through the Qantas Distribution Platform, delivering added value and accessibility through the way you shop, the information you see, and how you service customer bookings.

The Qantas Distribution Platform unlocks a variety of benefits, from shopping and servicing to enriched content and unique offers, that recognises your role in Qantas’ travel ecosystem to help you sell Qantas with confidence and meets the needs of our mutual customers.

Get lower pricing via the Qantas Distribution Platform

As part of the flying kangaroo’s continued investment in the Qantas Distribution Platform, travel agents, and their customers, can benefit from discounted trans-Tasman and Australian domestic fares via the Qantas Distribution Platform. 

Australian and New Zealand based travel agents and their customers can take advantage of discounted trans-Tasman fares of up to 5%* and Australian domestic fares of up to 4%^ lower in price, compared to other indirect booking systems, when booking flights through the Qantas Distribution Platform.

This difference in price via the Qantas Distribution Platform applies to the published base fare, excluding applicable taxes, fees and carrier charges. The difference in price may also vary depending on the route and class of travel, and the difference may change over time. 

Lower pricing is available when accessing Qantas Distribution Platform content directly or through your Technology Partner and is part of the benefits and efficiencies of New Distribution Capability (NDC) with our travel agents and customers. 

Your travel agency may still need to undertake steps to finalise their access to Qantas Distribution Platform content. We encouraged you to speak with your Technology Partner about their plans to access Qantas Distribution Platform content. 

These Frequently Asked Questions have been provided to help you prepare for and understand this benefit.

Other great benefits of the Qantas Distribution Platform

More options for you to source content and offers

Qantas can distribute content and offers to your travel agency via a wide range of options. Your travel agency can choose to source Qantas Distribution Platform content and offers through an Certified Technology Partner or even choose to invest in your own technology and connect directly to the Qantas Distribution Platform.

Seamless shopping, booking and servicing

Whether it’s providing you with richer information at point of sale, enabling access to a range of unique offers or improving traditional servicing pain points – the Qantas Distribution Platform continues to develop the shopping, booking and servicing experience, giving you access to advanced retailing technology and for our mutual customers to book with confidence with their preferred travel agency.

Reduced risk of errors

With the Qantas Distribution Platform responsible for creating an offer, the likelihood of errors will be reduced. A key benefit for booking via the Qantas Distribution Platform is that the incidence of Agency Debit Memos (ADMs) will likely decline as Qantas Distribution Platform bookings increase.

New types of offers

The Qantas Distribution Platform allows Qantas to generate new and unique types of offers for you to access. From ancillaries, special Qantas Frequent Flyer offers to Dynamic Commissions, the Qantas Distribution Platform aims to provide additional revenue opportunities for you as well as giving our mutual customers the chance to save or be recognised for their loyalty when booking Qantas.

Personalised and tailored offers 

Qantas provides you with access to personalised and tailored offers for your customers available through the Qantas Distribution Platform. By including your customers' information in your shopping, you can receive special offers for you to identify and apply to your customer’s booking, like bonus Qantas Frequent Flyer Points or Status Credits offers.

Collaboration and Innovation

Qantas collaborates with travel agents and Technology Partners, across the globe, to enhance the end-to-end retailing experience through new and innovative content, offers and experience even more benefits and opportunities for your travel agency and customers via the Qantas Distribution Platform.

Unique offers available

Qantas recognises that customers are looking for more ways for airlines to tailor their products and services to meet their unique needs and recognise their loyalty. 

IATA’s New Distribution Capability (NDC) gives Qantas the ability to meet these expectations. Qantas is committed to providing the very best service to our customers by providing a range of new and exciting offers in the Qantas Distribution Platform. 

The Qantas Distribution Platform enables Qantas to distribute tailored offers in the indirect channel that may have previously only been available on Qantas.com. 

All travel agents participating in the Qantas Channel and that access Qantas Distribution Platform content via an Certified Technology Partner will be able to access these offers. Offers will be announced via Agency News.

Please contact your Certified Technology Partner to find out when these offers will be available for your agency.

Find out more Companion fare offers

Companion fare offers

The Qantas Distribution Platform now has the capability to distribute companion fare offers. When shopping via the Qantas Distribution Platform, you will be able to identify and sell discounted fares on eligible flights to customers that travel together on the same itinerary. 

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Dynamic Commissions

The Qantas Distribution Platform has the capability to offer Dynamic Commissions to travel agents. When shopping via the Qantas Distribution Platform, you will be able to identify offers which attract a commission that is higher, than the standard base commission that would normally have applied. 

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Bonus Qantas Points and Status Credits

The Qantas Distribution Platform now has the capability to deliver bonus Qantas Points and Status Credits to Qantas Frequent Flyers on eligible flights.

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Bonus Savings on member flights for Qantas Business Rewards members

The Qantas Distribution Platform has the capability to offer Bonus Savings for Qantas Business Reward’s members on eligible flights.

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Special price offers for Qantas Frequent Flyers

The Qantas Distribution Platform has the capability to deliver special price offers for Qantas Frequent Flyers.

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Fly Carbon Neutral

Qantas has announced a significant extension to its carbon offset program, enabling travel agents to help their customers Fly Carbon Neutral.

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Ready to get started?

Apply for the Qantas Channel agreement to join the Qantas Distribution Platform.