Travel Industry Designator Service (TIDS) Process

To make it easy for Agents to access Qantas Agency Connect and the Qantas Channel.

IATA has recently announced that they will soon be introducing 2 changes: 

  • Agencies will no longer be charged an annual fee to maintain your agency's participation under the TIDS Program 
  • Agencies will gain access to a new information management platform to manage your office information details 

These changes will come into effect in October 2020. 

More information can be found and details and its benefits can be found here

What is TIDS?

TIDS (Travel Industry Designator Service) is a program offered by IATA. It is designed to simplify and standardise Industry Identification for Agencies and travel sales intermediaries through assignment of a unique numeric code.

Why should my Agency obtain a TIDS number?

TIDS is recognised globally by suppliers – including airlines – as an efficient and reliable way to identify a travel Agency. 

TIDS can also be used to access Qantas Agency Connect and the Qantas Channel. TIDS is an important way for Qantas to identify and recognise Qantas Channel Agents and ensure they receive the correct Qantas content.

What happens next?

Your TIDS number will take approximately 7 business days to be processed by IATA. You'll receive an email from IATA confirming your TIDS number.  

Once you've received your TIDS number, please inform your GDS for identification purposes.  

You can then use your TIDS to access Qantas Agency Connect and register for the Qantas Channel.  

Learn more about registering your Agency for the Qantas Channel