COVID-19 Qantas latest news

COVID-19 latest news can be viewed here.

Commercial Policy for Passengers Not Eligible to Travel to or from Australia with Qantas due to Vaccine Requirements

Published 14 July 2022

This policy applies to customers impacted by the introduction of Qantas Group Vaccination requirements who are not eligible to travel to or from Australia with Qantas as they will not be vaccinated at the time of travel and do not hold a valid exemption.

Qantas Group capacity update on Western Australian border delay

Published 24 January 2022

The Qantas Group has reviewed its domestic capacity settings given the decision by the Western Australian Government to indefinitely delay reopening its borders.

Australia back on the tourist map as international visitors return

Published 21 February 2022

Qantas flights from eight overseas destinations are touching down in Australia today, bringing the first international tourists in almost two years and an eagerly anticipated boost for the country's tourism industry.

Go West! Australia reunited as WA opens to the world

Published 2 March 2022

Thousands of travellers are preparing to take off to Western Australia with the border opening to all visitors quarantine free for the first time in almost two years from midnight tonight. 

Commercial Policy - Fly Well

Published 22 June 2022

The health and safety of our customers is, and always has been our highest priority.

Commercial Policy for Qantas Customers Affected by QF68 DEL/SYD on the 14th, 16th and 17th January 2022.

Published 13 January 2022

Commercial Policy for Qantas Customers Affected by QF68 DEL/SYD  on the 14th, 16th and 17th January 2022.

Qantas and Jetstar adjust third quarter capacity settings

Published 14 January 2022

Qantas and Jetstar are adjusting flying levels to better match travel demand in light of the sudden growth in COVID-19 cases.

Commercial Policy for Qantas Customers Affected by Honolulu Cancellations

Published 18 January 2022

This policy applies to customers impacted by SYD/HNL and HNL/SYD flight cancellations for travel between the 31 January 2022 and 26 March 2022.

Qantas Group capacity update on Western Australian border delay

Published 24 January 2022

The Qantas Group has reviewed its domestic capacity settings given the decision by the Western Australian Government to indefinitely delay reopening its borders.

Commercial Policy for Qantas Customers Affected by Delhi Cancellations

Published 24 January 2022

This policy applies to customers impacted by DEL/SYD cancellations for travel between the 24 January 2022 and 31 January 2022.

Commercial Policy - Fly Flexible

Published 21 December 2021

This policy is for your customers allowing unlimited fee-free changes.

Hugs and holidays are back as Queensland border reopens

Published 13 December 2021

Qantas and Jetstar are set to reunite thousands of loved ones today as Queensland's border reopens to Victoria and New South Wales for the first time in more than five months.

Qantas to boost flights and restarts routes in Queensland

Published 25 November 2021

Queenslanders are set to enjoy stronger regional and domestic travel connections as Qantas boosts flights across its Queensland network as interstate travel returns

Flying kangaroo reconnecting Victoria with the world

Published 22 November 2021

Qantas international flights from Melbourne take off again today for the first time in 20 months after the pandemic grounded international travel.

Cheers and tears as Qantas international flights take off

Published 1 November 2021

Nearly 600 days after Australia closed its international borders, Qantas commercial passenger flights have taken to the skies to reconnect Australia to the rest of the world. 

Qantas has today published some changes to its international schedule

Published 29 October 2021

International flights from Queensland and New Zealand have been pushed back in line with government travel restrictions while Melbourne-London flights will now start in late November due to subdued initial demand. 

Coronavirus travel update

Published 29 October 2021

Check this page for the latest information that is relevant to your customer's upcoming travel. 

Qantas to open pop-up transit lounge at Darwin International Airport

Published 27 October 2021

Qantas will open a temporary lounge to cater for eligible customers travelling between Sydney and London via Darwin from next month. 

Qantas and Jetstar gear up for accelerated border opening

Published 22 October 2021

Qantas and Jetstar will bring forward the restart of more international flights to popular destinations from Sydney and operate regular flights to Delhi, the first commercial flights for Qantas between Australia and India in almost a decade.

Qantas brings flights forward as Victoria opens to the world

Published 29 October 2021

Qantas will bring forward international flights from Melbourne following the Victorian Government’s decision to remove quarantine requirements for fully vaccinated travellers returning from overseas from November. 

International travel to restart ahead of schedule

Published 15 October 2021

Following the Federal Government's announcement that Australia's international borders will open in November, Qantas will bring forward the restart of some international flights.

Commercial Policy for Domestic Itineraries due to border closures

Published 1 October 2021

The following commercial policy is available to customers holding a valid 081 domestic ticket issued on/before 31 October 2021 for travel between 29 July 2020 and 31 October 2021. 

International travel to restart ahead of schedule Frequently Asked Questions

Published 1 October 2021

Following the Federal Government's announcement that Australia's international borders will open in November, Qantas will bring forward the restart of some international flights.

Qantas and Jetstar update flight schedules as state plans are laid out

Published 27 September 2021

The Qantas Group has updated its flying schedule in response to the reopening plans and latest border assumptions in Victoria, New South Wales and Western Australia.

Qantas customers impacted by Coronavirus extended ticket validity to 31 December 2023

Published 26 August 2021

This policy applies to Qantas customers holding a Domestic or International 081 tickets issued on or prior to 30 September 2021. 

Qantas group outlines strategy for restarting International flights

Published 26 August 2021

The Qantas Group has today provided more detail on preparations for restarting its international flights, with plans linked to the vaccine rollout in Australia and key overseas markets.

Commercial policy for Ticket Credits for Multiple Bookings for Qantas Customers Impacted by Coronavirus

Published 26 August 2021

This policy applies to Qantas customers holding a valid International or Domestic 081 ticket issued on/before 30 September 2021.