Travel from New Zealand – Safe Travel Zone to NSW and NT
The Australian government has announced a Safe Travel Zone with New Zealand.
In order to book a flight, customers must have spent at least 14 days in New Zealand prior to their date of travel, and not have been in an area designated as a COVID-19 hotspot. The Australian Government is defining a hotspot using a three-day rolling average of three locally acquired cases per day.
A printed and signed health declaration form must be presented at check-in confirming that your customer has been in New Zealand 14 days prior to their date of departure. Customers are advised to wear a face mask as a mandatory requirement on all Trans Tasman flights.
The Safe Travel Zone is not available for customers transiting via New Zealand as part of their travel to Australia from other international ports.
From 16 October until 30 November 2020, we will operate two flights per week between Auckland and Sydney, with flights operating on Mondays and Fridays.
We'll continue to monitor demand inline with government restrictions.
Travel to New Zealand - restrictions remain in place
Restrictions remain in place for travel to New Zealand, including passengers returning from Australia.
All passengers arriving in New Zealand will need to register their managed isolation accommodation requirements, and be in receipt of a Managed Isolation Allocation System Voucher prior to check-in. For more information visit the MIQ Government site.
Customers should also ensure they meet Australian government requirements to depart Australia. More information can be found on the Australian government website.
Qantas will waive the change fee one time if your customer changes the date of their Australian domestic and trans-Tasman flights for travel until 31 January 2021. Subject to booking and travel dates. A fare difference may apply on rebooking.
Note: Qantas International Lounges are currently closed in Sydney, Auckland and Christchurch.