Qantas Explorer Tourism Australia Aussie Specialist Explorer Famil Terms and Conditions

1)  Information on how to enter forms part of the terms and conditions of entry. Entry into the Acceptance of a prize is deemed acceptance of these terms and conditions.  Headings in this document are included for ease of reference, and do not affect interpretation in any way.

2)  The promoter is Qantas Airways Limited (ABN 16 009 661 901) of 10 Bourke Road, Mascot, NSW 2020 (telephone number 021 835 153; Rebecca Slee) 

3)  All references to time in this document are a reference to the local time in Auckland, New Zealand on the date stated. The promotion commences at 00.00 on Thursday 01 June 2023 and closes at 23.59 on Friday 30 June (Promotion Period).                                                             

4)  Entry is open only to all New Zealand based frontline travel agents, with a New Zealand IATA or TIDS included in a Qantas National Agency Sales Agreement (Eligible Entrants), excluding directors, management, employees and their immediate families of the Promoter and its related bodies corporate and registered travel companions of employees of the Promoter and its related bodies corporate. 

5)  To enter, Eligible Entrants must during the Promotion Period sell a Qantas Explorer airfare, on 081 paper, ex NZ. Plus, during the promotion period all eligible entrants must have completed the Qantas Explorer Learning Hub module and be a qualified Aussie Specialist via Tourism Australia’s Aussie Specialist program. Entrants must complete the Customer Collection Form on the QAC site with all required information.

6) The Promoter is not responsible for any lost, late or misdirected entries.

7) One entry per booking, irrespective of the number of passengers on the booking.

8) The time of entry will be deemed to be the time the entry is received by the Promoter.

9) The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who tampers with the entry process.  Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. 

10) The draw will take place at 0900 Monday 03 July 2023 at Qantas NZ Head Office. The draw will be conducted by Rebecca Slee (Drawer).

11) The result of the draw is final and no correspondence will be entered into. 

12)  There will be 08 winners in total. Each winner will be manually audited first through QF Revenue Management’s Radar system to qualify the Qantas Explorer Airfare, then through Qantas Learning Hub team to confirm completion of Explorer Learning Hub Module, then through Tourism Australia to confirm Aussie Specialist qualification.

13)  Each winner will receive a fully paid 07-day famil which will include the following the below: 

• All flights incl Regional NZ, Tasman and Regional Australia 
• QF lounge passes 
• Accommodation
• On-ground activities & meals

NOTE ticket taxes and GST are included as part of the prize. 

14)  For winners who are residents of the city or live in reasonable close proximity to the city where the prize is based, flights and accommodation will not form any part of the prize.

15)  The prize includes GST and taxes included in the price of the ticket. Unless otherwise stated, the prize does not include travel insurance, passports, visas, meals, taxes not included in the price of the ticket, ground transportation, flights, accommodation or any other costs of a personal nature. Compliance with any health or other government requirements is the responsibility of each prize-winner. The Promoter makes no representation as to the safety, conditions or other issues that may exist at any destination. Prize travel is subject to Qantas’ General Conditions of Carriage.

16)  Prize travel and accommodation is subject to availability at the time of booking and prize travel is subject to availability of prize travel fares at the time of booking. The winners must travel together on all prize travel and will not accrue Qantas Points on any element of the prize. An upgrade cannot be purchased on airfares with cash or Qantas Points. 

17)  Famil itinerary including destinations, duration and accommodation are subject to change at Qantas and Tourism Australia’s discretion.  There can be no changes to travel arrangements once tickets have been issued or accommodation bookings once the reservation is confirmed.

18)  Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services.  A prize cannot be transferred to any other person, unless agreed to by the Promoter.  It is a condition of accepting a prize that the winner accept the conditions of use of that prize.

19)  If the prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

20)  The winners will be notified by email by Monday 03 July and their names will be published in Travel today and Travel Inc Memo on Friday 07 July.

21)  The Promoter reserves the right to redraw in the event of an entrant being unable to satisfy these promotion terms and conditions or forfeiting or not claiming a prize. For any prize that remains unclaimed at 10 July 2023, a second draw will be conducted by the Drawer on Monday 10 July 2023 at the same time and place as the original draw, subject to any written direction given under applicable law. Any winners determined in accordance with clause will be notified by email by Monday 10 July.  

22) If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations. The Promoter reserves the right (subject to any applicable law) to cancel, terminate or modify or suspend this promotion.

23) The Promoter, its related bodies corporate and their respective officers, employees, contractors and agents (Promotion Parties) will not be liable for any losses, damages, expenses, costs or personal injuries arising out of this promotion, the promotion of this promotion or the use of any prize, including but not limited to any breach of these terms and conditions, contract or tort (including negligence) and any other common law, equitable or statutory remedy (Damages) whatsoever, including but not limited to direct, indirect and consequential Damages, including Damages that cannot reasonably be considered to arise naturally and in the ordinary course of things, even if those Damages were in the contemplation of the Promotion Parties.

24) The exclusion of liability in clause paragraph above does not apply to limit or exclude liability: 

a) for personal injury or death suffered or sustained in connection with the supply of goods or services which are supplied by the Promoter in the ordinary course of business. To remove doubt: third party goods or services, which other than in connection with this promotion, are in the normal course of business supplied by a third party unrelated to the Promotion Parties, are not supplied by the Promoter in the ordinary course of business; and the Promoter’s Conditions of Carriage and general booking conditions (and any exclusions contained therein) apply despite any statement to the contrary in these terms and conditions; or

b) to the extent it is not permissible at law to limit or exclude liability in the manner contemplated in that clause (in which case that liability is limited to the maximum extent allowable by law). 

25)  Entry details remain the property of the Promoter. The name and photograph of the winner may be used for promotional purposes by the Promoter, unless the winner otherwise notifies the Promoter at the time of accepting the prize. Entrants consent to the Promoter using personal information provided in connection with this promotion for the purposes of facilitating the conduct of the promotion and awarding any prizes (including to third parties involved in the promotion and any applicable statutory authorities) and to conduct marketing activities. Without limiting the foregoing, entrants’ personal information provided in connection with this promotion will be handled in accordance with the Promoter’s Privacy Statement, visit www.qantas.com/privacy to obtain a copy. 

26)  This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible Entrants understand and agree that they are providing their information to the Promoter and not to Facebook. By entering this competition, each Eligible Entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to the Promoter, not Facebook.

27)  At all times, Eligible Entrants agree to act in accordance with the Facebook Statement of Rights and Responsibilities, which can be viewed at www.facebook.com/terms.php, and other related policies.

28)  This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. Eligible Entrants understand and agree that they are providing their information to the Promoter and not to Instagram. By entering this competition, each Eligible Entrant releases Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to the Promoter, not Instagram.

29)  At all times, Eligible Entrants agree to act in accordance with the Instagram Terms of Use, which can be viewed at http://instagram.com/about/legal/terms, and other related policies.

30)  At all times, Eligible Entrants agree to act in accordance with the Twitter Terms of Service, which can be viewed at http://twitter.com/tos, and other related policies.

31)  The Promoter accepts no responsibility for any tax implications that may arise from accepting a prize. Independent financial advice should be sought.

32)  Receipt of a prize may have Fringe Benefits Tax (FBT) implications.  To the extent that there is any FBT liability, this will be paid for by the employer of the recipient.  The grossed-up value of a prize and any other Fringe Benefits the recipient receives during the course of the FBT year may be reported on the recipient's annual PAYG Payment Summary as required by taxation law.