Contact Us

Get in touch with our team so we can assist you in resolving your customer's query.

Qantas Department Contact Operating Hours
Qantas Agency Connect Phone: 852 2298 8238

Monday - Friday

0900 - 1300 / 1400 - 1800

Qantas Group Travel Phone: 852 2298 8238

Monday - Friday

0900 - 1300 / 1400 - 1800

Qantas Contact Centres 

 

Phone: 852 2298 8111

Monday - Friday

0900 - 1300 / 1400 - 1800

Qantas Frequent Flyer

Phone: 61 13 11 31

Email

 
Special Handling Email  
Flight status Phone: 852 2181 8888

Monday - Friday

0900 - 1300 / 1400 - 1800

Qantas Refunds Phone: 852 2298 8238

Monday - Friday

0900 - 1300 / 1400 - 1800

Customer Care Submit a Customer Care Form on behalf of your customer