error icon
!
Africa | Europe | Indian Subcontinent | Middle East (English)
Asia (English)
Australia (English)
Canada (English)
China (English)
Hong Kong SAR, China (English)
Japan (English)
New Zealand (English)
Rest of World (English)
Singapore (English)
United Kingdom (English)
United States (English)
Close icon
Skip to content
Search
Search
Hong Kong SAR, China (English)
Search
Hong Kong SAR, China (English)
Agency News
Policies
Book and Service
Fares and Ticketing
Changes, Reissues and Refunds
Ticket Taxes, Fees and Charges
Specific Needs
Baggage Information
Seating, Inflight Dining and Cabin Upgrades
Clue Cards and Quick Reference Guides
Agent Information, ADMs and GDS Guidelines
Commercial Policies
COVID-19 Travel Information
Products
Network, Destination Guides and Travel Classes
Airport Information and Transfers
Reward Programs
Qantas Distribution Platform
Qantas Channel
Qantas Distribution Platform
Learning Hub
Terms and Conditions
Agency News
Policies
Arrow
Commercial Policies
COVID-19 Travel Information
Products
Arrow
Qantas Distribution Platform
Arrow
Learning Hub
Arrow
Changes, Reissues and Refunds
Guidelines and policies to follow when changes are needed.
Domestic Ticket Reissue Policy
Domestic Ticket Reissue Policy
International Ticket Reissue Policy
International Ticket Reissue Policy
Involuntary Downgrade
Involuntary Downgrade
Other Airline Schedule Change Policy
Other Airline Schedule Change Policy
Qantas Schedule Change Policy
Qantas Schedule Change Policy
Refund Policy
Refund Policy
Schedule Change and Disruption Handling Guide
Schedule Change and Disruption Handling Guide
