We understand that everyone learns differently and at their own pace. As we build new content, we will be offering exciting and engaging ways for you to learn with us 24/7 on any device so you can learn at your own pace at a time that is convenient for you. These may vary from e-learns, infographics, podcasts, videos, virtual classrooms and more.
Yes, your learning is tracked so you can see what learning you have already completed and have a record of completions.
Absolutely. The Qantas Learning Hub is a personalised and secure digital learning platform. Please refer to our terms and conditions for more information.
With flexibility in mind we offer 24/7 access to the Learning Hub on any device, you can learn at your own pace at a time that is convenient for you.
It’s easy. Just click on the RegisterOpens external site button located on the Qantas Agency Connect learning hub page and complete the registration form. You’ll receive an automated email response with your confirmed access details within a few minutes. You can then access the Hub and update your user profile.
Yes. You’ll need to provide either your valid agency IATA or TIDS number to register to the Qantas Learning Hub. This will only require 7 digits, so no need for the check digit at the end.
Yes. You need to be a registered Travel Agent with a valid IATA/TIDS number to access the Qantas Learning Hub.
It is a simple two-step process. First you register with your name, email and IATA/TIDS number, then we send you an email to complete your user profile. Once you have updated your profile you are ready to learn with us.
Contact us for assistance in resetting your password.
The Qantas Agency Connect site has been set up for access for the Agency/Office recognising the office IATA/TIDs number. The Learning Hub has been set up on an individual profile to allow each person within the office to learn and their own pace and track their learning as they go.
We always suggest you clear your cookies and refresh your browser, but should you still not see your learning status then Contact us to submit your feedback.