International travel to restart ahead of schedule Frequently Asked Questions

Qantas will bring forward the restart of some of its international flights to 14 November 2021, following the Federal Government’s announcement that Australia’s international borders will open in November.

From 14 November 2021, Qantas will resume flights from Sydney to Los Angeles and London (Heathrow). We will operate three return flights per week on each route with our Boeing 787-9 Dreamliner aircraft. Additional flights may be added, in line with demand.

Once the Federal Government announces the exact date that Australia’s international borders will reopen in November, the commencement dates for these two routes may need to be updated. Flights may be brought forward if it’s earlier than 14 November or moved to later in the month if necessary.

If other states and territories decide to open their borders earlier and reduce quarantine requirements, we may resume flights on other routes sooner, too.

Sydney-Los Angeles and Sydney-London are on sale from 1 October 2021, for travel from 14 November 2021.

At this stage, all other international routes that are scheduled to resume from 18 December 2021 will continue as planned. If other states and territories open borders earlier and reduce quarantine requirements, we may resume flights on other routes sooner, too.

• Customers will be required to return a negative COVID-19 PCR test 72 hours prior to departure.
  
• Customers will be required to home quarantine for seven days on arrival into Australia, in accordance with the requirements from the Federal and New South Wales governments.

The details of travel requirements are being finalised, including advice on medical exemptions, and more information will be provided in coming weeks.

Customers will be required to show their proof of their negative COVID test result on arrival at the airport.

We are working with IATA on developing the IATA Travel Pass which will provide an easy and secure way for customers to share this information with Qantas prior to travel. There will also be an option for customers to provide a hard copy of their test results / vaccine certificate at the airport.

Further information will be provided to customers in coming weeks.

We will provide customers with details of the certified labs for PCR tests in the coming weeks. PCR testing must be completed within 72 hours of the scheduled departure. PCR tests are the customer’s expense.

The details of travel requirements are being finalised and more information will be provided in coming weeks.

Yes. However, customers will need to follow the relevant health and quarantine requirements to return back to their home state if it is not NSW.

Under our Fly Flexible policy, customers with international bookings have the flexibility to make ‘fee free’ date changes for travel until 31 December 2022 which includes moving to an earlier flight (a fare difference may apply).

Once the Federal Government announces the exact date that Australia’s international borders will reopen in November, the commencement dates for these two routes may need to be updated. Flights will be brought forward if it’s earlier than 14 November or moved to later in the month if necessary. Customers booked on these flights will have the flexibility to make fee free date changes for travel until 31 December 2022 (subject to availability, and a fare difference may apply). If flights are cancelled by Qantas customers are also eligible for a refund or credit voucher.