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Keep up to date with our latest news.
Policies
- Book and Service
- Automatic Waitlist Clearance (AWC)
- Booking Qantas Group Travel
- Cancelled in Error
- Codeshare Flight Information
- Conditions of Carriage
- Customer Contact Details
- Duplicate Booking Process
- Fictitious Name Check
- Manage Booking
- Minimum Servicing & Brand Requirements
- O&D Availability and Married Flights
- Preventing Auto Cancellation
- Qantas Standard Agency Terms
- Travel Documents & Requirements
- Through Flight Information
- Travel to Australia Requirements
- Travel to South Africa for Children
- Travel to the USA Requirements
- Unaccompanied Minor & Young Passenger
- Your Customer's Name
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- Fares and Ticketing
- Class Mismatch
- Currency Conversion Guide
- Domestic Clue Cards
- E-Ticketing Authority
- EasyPay Acceptance
- Electronic Misc. Document (EMD)
- Fares for Compassionate Travel
- Grouping Taxes Information
- Infant & Child Fare Ticketing
- No Show Information
- oneworld Alliance
- oneworld and Global Fare Products
- Qantas Channel Fee Document
- Qantas Distribution Surcharges
- Qantas Explorer
- Qantas NDC Ticketing Time Limits
- Qantas Payment Policy
- Qantas Ticket Validity
- Q Surcharges
- Ticket Revalidation
- Ticketing Time Limit Information
- Ticket Validation to Qantas 081
- Traffic Restrictions
- UATP Card Policy
- Commercial Policy for Peace of Mind Pricing Waiver
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- Changes, Reissues and Refunds
- Change Fee Information
- Domestic Ticket Reissue Policy
- International Ticket Reissue Policy
- Involuntary Downgrade
- Name Correction and Name Change
- Other Airline Schedule Change Policy
- Refund Policy
- Schedule Change & Disruption
- Schedule Changes - Qantas & Other
- Schedule Changes - Qantas & Other
- Table of Fees
- Refund - Key Definitions
- International Reissue Policy Definitions
- International Ticket Reissue Policy FAQs
- Qantas Multiple Credits Policy
- Travel Credits Hub
- See more →
Commercial Policies
Find commercial policy information related to travel disruptions.