How to register for the Qantas Channel

Your Agency Manager will need to register or log in to Qantas Agency Connect to enable online registration for Qantas Channel.

Important information

A reminder that to guarantee access to the Qantas Channel from 1 August 2019 agencies need to have registered for the Qantas Channel and reached agreement with their GDS or Approved Technology Partner by 30 June 2019.

What if my agency registers for the Qantas Channel after 30 June 2019?

For agencies who register after 30 June 2019, Qantas cannot guarantee access to the Qantas Channel from 1 August 2019. However, you can still register for the Qantas Channel after 30 June 2019 and Qantas will endeavour to enable you to access to the Qantas Channel by 1 August 2019 where possible, subject to you also reaching agreement with your GDS or Approved Technology Partner to access the Qantas Channel.

How do I check the status of my Qantas Channel registration?

If you have already registered for the Qantas Channel, please continue to check your status on My Agency Profile, via the Manager Login on Qantas Agency Connect. Within My Agency Profile you can view your agency’s registration status including the Pseudo City Codes/Office IDs that are applicable for your agency’s access in the Qantas Channel.

Learn more about the Qantas Channel

Steps to register for the Qantas Channel

step 1

Register and login for Qantas Agency Connect

Qantas Agency Connect is the gateway to registering for the Qantas Channel and to update your Agency profile. If you've already registered for Qantas Agency Connect, please log in.

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two

Update your PCC/OID details via My Agency Profile

We use your Agency's Pseudo City Code or Office ID to verify that you've entered into an agreement with your GDS for access to the Qantas Channel.


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three

Register your Agency for Qantas Channel

Registration for the Qantas Channel is available for Independent and Multi Agencies.



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four

Next steps to participate in the Qantas Channel

Once registration is completed, your Agency will need to reach an agreement with your GDS. You can monitor your registration status via My Agency Profile.

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1. Register and login for Qantas Agency Connect

How to register for Qantas Agency Connect This video is a step by step guide on how to register for Qantas Agency Connect.

Important information

To be eligible for Qantas Agency Connect registration, your Agency must hold a valid IATA, TIDS or ARC number. Your Agency can apply for an IATATIDS or ARC number through the relevant organisation.

Your Agency Manager can register for Qantas Agency Connect in three steps

  1. Complete your Agency and Manager details on the Qantas Agency Connect registration form
  2. Agree to the Qantas Agency Connect Terms and Conditions and submit your registration request
  3. Follow the instructions on the confirmation email to set up your password within 24 hours

2. Update your PCC/OID details via My Agency Profile

How to update My Agency Profile This video is a step by step guide on how to update a My Agency Profile on Qantas Agency Connect.

We use your Agency's Pseudo City Code or Office ID to verify that you've entered into an agreement with your GDS for access to the Qantas Channel


As an Agency Manager, you can manage your Agency's PCCs and Office IDs through My Agency Profile.

Update your Agency's PCC/OID details

3. Register your Agency for the Qantas Channel

Independent Registration for Qantas Channel

If your Agency has a one-to-one agreement with a GDS or Approved Technology Partner, please complete your Qantas Channel registration as an Independent Agency.
 

How to register for the Qantas Channel as an Independent Agency This video is a step by step guide on how to register for the Qantas Channel as an Independent Agency.

Multi Agency Registration for Qantas Channel

If your Agency manages the GDS or Approved Technology Partner contract on behalf of other Agencies or your Agency has multiple IATA, TIDS or ARC numbers (more than one and up to 25), please complete your Qantas Channel registration as a Multi-Agency.

How to register for the Qantas Channel as a Multi Agency This video is a step by step guide on how to register for the Qantas Channel as a Multi Agency.

Does your Agency have more than 25 IATA, TIDS or ARC numbers?

Registration for the Qantas Channel will happen at head office level. You should contact your head office to confirm your Agency’s participation.

Providing your Customer ID for Qantas Channel Registration

Your Customer ID is different to your PCC/OID. When registering for the Qantas Channel, you will need to enter your PCCs/OIDs in the PCC/OID tab via My Agency Profile before you commence the Qantas Channel registration.

If your Agency has a GDS Customer ID, you need to enter this when you select your GDS during the Qantas Channel registration. Sabre and Sabre Asia Pacific customers must enter their Customer ID.

View more information on how to locate your Customer ID.

4. Next Steps to participate in the Qantas Channel

Reach out to your GDS or Approved Technology Partner

Your Agency Manager must enter into an agreement with your GDS or Approved Technology Party prior to 30 June 2019 in order to ensure access the Qantas Channel from 1 August 2019.

Qantas has reached agreement with a number of GDS partners to provide Agencies access to the Qantas Channel.

For more information view list of Approved Technology Partners.

Monitor the progress of your Agency's Qantas Channel registration through My Agency Profile

As an Agency Manager, you can track the progress of your Qantas Channel registration through My Agency Profile. Once your Qantas Channel registration has been submitted, your GDS or Approved Technology Partner has 30 days to validate the information and provide confirmation to Qantas.

Table containing information about Qantas Channel Registration Status
Qantas Channel Registration Status Status Description
New We've received your registration for the Qantas Channel.
Validating We're verifying your information and seeking confirmation that your Agency has entered into an agreement on Qantas Channel, with your GDS or Approved Technology Partner.
Processing We're onboarding your Agency to the Qantas Channel.
Accepted Your Qantas Channel agreement has been finalised.
Active Your Qantas Channel agreement is live.
Rejected Your Qantas Channel agreement is not validated. Please contact your GDS or Approved Technology Partner to finalise your agreement.