Effective for flights departing from 12:01 am 19 July 2022 (AEST), customers are no longer required to provide proof of vaccination to travel on a Qantas aircraft.
Some countries require passengers to be fully vaccinated before travel. Check the government requirements for all countries that you're travelling to or transiting through to ensure you meet their vaccination requirements.
Whether your customers are travelling from, to or within Australia, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, entry permits, pre-approval and quarantine (possibly at your customer’s own expense), or they could be denied entry.
Travel requirements
Ensure your customer meets all the travel and documentation requirements before they check in.
International vaccination and travel requirements
Check Qantas and government travel requirements, including COVID-19 vaccinations and testing.
Vaccination exemptions and medical clearance
If your customer cannot be vaccinated for medical reasons, or require prior positive medical clearance for their pre-departure test.
Your customer's Qantas flights
Qantas may need to contact your customer via SMS or email using the information in their booking. To enable us to provide the best service to your customer, we request that you add your customer’s contact details to their booking via an OSI. For further information about GDS entries on information for your customer’s contact details, find out more here.
If your customer's travel plans have been impacted, here's how we can help.
Booking changes and other options
Our new Fly Well program brings together a number of new and existing wellbeing measures to give customers peace-of-mind when travelling.
Qantas Extended Ticket
Validity
Find out about tickets held in credit and how long your customer has to use them.
Ticket Credits for Multiple Bookings
Find out about tickets held in credit to be used for multiple bookings for Qantas customers impacted by Coronavirus.
