Companion fare offers
The Qantas Distribution Platform now has the capability to distribute companion fare offers. These offers will be made available from time-to-time on eligible flights.
When shopping via the Qantas Distribution Platform, you will be able to identify and sell discounted fares on eligible flights to customers that travel together on the same itinerary.
Where can I view companion fare offers when shopping for my customer?
You can identify where a companion fare offer is available when you see ‘Companion Flight Price Offer’ in the shopping response. The level of discount that applies for each passenger may also be shown in the shopping response. Please check with your Technology Partner to understand how companion fare offers will be displayed for your agency.
How will the companion fare offer be applied to my customer’s booking?
When shopping for two or more passengers, the Qantas Distribution Platform will recognise the eligibility to offer a companion fare offer based on your customer’s itinerary. The relevant companion fare offer for each customer’s fare will be applied with the applicable discount.
What if a customer makes changes to their booking?
If a customer has booked a flight where a companion fare offer has been applied, and the customer then makes changes to their booking, any changes made to the booking will be subject to the rules and conditions of the new applicable fare. If the offer is no longer available, the passenger may not be eligible for the discounted fare originally ticketed. The new fare needs to be of equal or higher value in line with the relevant Qantas Ticket Reissue Policy. Please refer to the Qantas Domestic Ticket Reissue Policy and the Qantas International Ticket Reissue Policy for full details.
Access to companion fare offers is dependent on the capability of your Technology Partner. Please check with your Technology Partner to find out when companion fare offers will be available to access and sell via the Qantas Distribution Platform.
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Companion fare offers in the Qantas Distribution Platform are only available to Travel Agents that are participating in the Qantas Channel and are connected to the Qantas Distribution Platform via an Approved Technology Partner. Subject to Technology Partner capability and readiness.