Extra Legroom Seats and Exit Row Seats

Extra Legroom seats are selected seats which offer your customer additional legroom. Your customer can prepay for these seats on Qantas international flights and Qantas Australian domestic flights operated by B717, F100, B737, A320 and A330 aircraft.

These seats can be booked via your Technology Partner connected to the Qantas Distribution Platform and other technology systems.  

General Information

Where are Extra Legroom Seats Located in the Cabin?

Extra Legroom seats are located in the economy cabin and can be either exit row or non-exit row seats.

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How Much Does an Extra Legroom Seat Cost?

The following charges apply for Extra Legroom seat selection on domestic and international economy sale fares. Charges vary dependent on city pair, sector length and availability. Your customer can also use Qantas Frequent Flyer points to purchase these seats. Charges are non-commissionable.

Flights
Routes
Extra Legroom Seats
Australian Domestic
All B717 flights
From A$15
Australian Domestic
Short-haul
From A$30
Australian Domestic
Medium-haul
From A$40
Australian Domestic Long-haul From A$65
Australian Domestic East-West From A$70
International Short-haul
East Coast Australia to New Zealand, Port Moresby and New Caledonia
From A$30
International Medium-haul
Australia to Asia and Dubai, Perth to Auckland, Los Angeles to New York and Dubai to London, Honolulu
From A$50
International Long-haul
Australia to London, Johannesburg, Los Angeles, New York, Dallas/Fort Worth, and Santiago From A$149

Your Customer

Booking

  • You can book these seats for your customer through your Technology Partner or Manage Booking.
  • If your customer is part of a group booking, please contact Group Travel to book an Exit Row seat.

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Requirements for Customers Seated in Exit Row Seats


Please ensure that your customer meets all Exit Row Seat Requirements and Conditions before booking their seat.

View full Terms and Conditions for seat selection.

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Refunds

  • If your customer becomes unable to fulfil the Exit Row seat requirements, please contact Qantas Contact Centres.
  • If we are notified at least 24 hours prior to departure, your customer will be transferred to a regular seat and the original amount or Qantas Points will be refunded.

Voluntary Changes

  • For voluntary changes made by the customer, no refund of the Extra Legroom seat fee will be available.
  • A voluntary change may include (but is not limited to) a seating change, change of flight or flight cancellation by the customer.

Involuntary Changes

  • For requests made via Manage Booking, a refund may be requested through our online refund form no later than three months after the departure date of the affected flight.
  • For requests made through your Technology Partner, you may apply for a refund once travel is completed through BSPlink or ARC.
  • An involuntary change may include (but is not limited to) a schedule change, a flight disruption or aircraft change.
  • Exit Row seat refund conditions are independent of fare refund conditions. 

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At the Airport

Check-in for customers seated in Exit Row seats is only available at airport check-in counters.

Qantas has the sole discretion at check-in or boarding, to determine whether a passenger meets the requirements to sit in an Exit Row seat. If the passenger does not meet the requirements, they will be assigned a different seat.

Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft.

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