Electronic Miscellaneous Document (EMD)
An Electronic Miscellaneous Document (EMD) is the industry standard method for documenting airline related charges.
General Information
EMD Codes - Quick Reference Guide
General Information
There are two types of EMDs:
EMD-A (Associated)
Issued for the following services and linked to the specific flight coupon/s of a ticket:
- Advance Seat Selection
- Pre-purchased Additional Baggage
EMD-S (Stand-alone)
Issued for the following stand-alone payments to Qantas:
- Payments for Ticketing, Name Correction and Special Handling
- Payments for Group Travel Deposits and Finals
- Service Fees
- Qantas Club
- Prepaid Freight Charges
- Change Fees - which are receipted separately from the ticket using EMD-S
All EMD payments are made at the nett level and as a lump sum to Qantas Group Travel.
- Nett level means the payment on the EMD is paid to Qantas once any commission has been deducted.
- The commission level must be manually amended to 0% on the EMD document.
- Lump Sum means the combined total of the payment with no breakdown including:
- Fares
- Ticket Taxes
- Carrier Charges
- Change Fees
- Service Fees (where applicable)
- Group Deposit Payments
- Group Final Payments
Where no standard commission is due, the value remains as a nett level. This applies to:
- Domestic Fares
- Trans Tasman Fares
- Corporate Private Fares
- Competitive Price Match/One Off Fares
- Ticket Taxes
- Change Fees
- Service Fees
Group Travel - Nett Payment
Nett payments apply to all Group Deposit or Group Final Payments. The nett amount due is provided on your balance statement and final payment statement.
How to Make a Qantas Club Payment by EMD
- Payment of Qantas Club memberships can be made through the Qantas Frequent Flyer Service Centre.
- An EMD is accepted as a form of payment from travel agents.
- When completing an EMD via BSPlink, select the Reason for Issuance code as 'A' (air transportation) and submit to Qantas Frequent Flyer Service Centre by:
Fax
Fax the membership application or renewal form and copy of the EMD to +61 1300 305 747.
Phone:
Qantas Frequent Flyer Centre +44 845 747 100
Mail:
Send the membership application or renewal form and a copy of the EMD to:
Qantas Airways Limited
Locked Bag 5013,
Alexandria NSW 2015
Our Travel Agent FAQs (PDF) and Quick Reference Guide (PDF) provide detailed information on what you need to know.
Please refer to your Technology Partner connected to the QDP and other technology systems for technical support on how to issue an EMD and specific entries:
- AmadeusOpens external site in a new window
- SabreOpens external site in a new window
- TravelportOpens external site in a new window (Apollo, Galileo and Worldspan)
EMD Codes - Quick Reference Guide
Commercial Name | EMD Type | Service Code | RFIC | RFISC |
Qantas Service Collection | S | ICSF | D | ICS |
Commercial Name | EMD Type | SSR+ | RFIC | RFISC |
Seat Assignment | A | RQST, SEAT | A | 0B5 |
Commercial Name | EMD Type | Service Code | RFIC | RFISC |
Group Deposit | S | DPST | D | 99A |
Group Finals | S | DPSF | I | FIN |
Commercial Name | EMD Type | Service Code | RFIC | RFISC |
Pre-paid Freight | S | FRGT | C | 0H1 |
Commercial Name | EMD Type | Service Code | RFIC | RFISC |
Loyalty Memberships | S | FTCL | A | QFF |
Commercial Name | EMD Type | Service Code | RFIC | RFISC |
Fee-Reissue or Exchange | S | REIS | D | 98I |
*These codes may vary if utilising an automated re-issue tool - refer to your Technology Partner
Note on RFISC: 98I - This is the letter I for India, not the number 1
All Qantas Australian domestic flights and Qantas International flights to North and South America (based on piece):
When purchasing additional baggage by EMD, ensure you select the correct option for either PIECE or WEIGHT. This means that if the baggage allowance on your customer’s ticket is based in weight then the pre-purchased additional baggage must be purchased by weight.
Commercial Name (Based on Piece) | EMD Type | SSR+ | Service Code | RFIC | RFISC |
Pre-Paid Baggage | A | C | 0CC |
All Qantas international flights EXCEPT for Qantas flights to North and South America (based on weight):
Commercial Name (Based on Weight) | EMD Type | SSR+ | Service Code | RFIC | RFISC |
Up to 11LB 5KG Baggage | A | C | 0CW | ||
Up to 22LB 10KG Baggage | A | C | 0CZ | ||
up to 33LB 15KG Baggage | A | C | 0C1 | ||
Up to 55LB 25KG Baggage | A | C | 0C4 | ||
Up to 35KG Baggage | A | C | 0C7 |
Applicable to Amadeus only for both weight and piece:
When purchasing additional baggage by EMD, ensure you select the correct option for either piece or weight (with the exception of Technology Partner Amadeus user information as listed below).
Commercial Name (Based on Weight and Piece) | EMD Type | SSR+ | Service Code | RFIC | RFISC |
Pre-Paid Baggage | A | XBAG | C | 0AA |