COVID-19 travel information
Many countries are taking precautionary steps in relation to the new COVID-19 variant of concern (Omicron). See Travel Updates for more information.
Whether your customers are travelling from, to or within Australia, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits, pre-approval and quarantine (possibly at your customer’s own expense), or they could be denied entry.
Plan your customer's trip
Ensure you check the latest airline and government travel requirements to make your customer's journey seamless.
Is your customer ready to travel?
Certain countries require airlines to collect additional information mandatory for all passengers arriving by aircraft into that country.
Ensure your customer meets all the travel and documentation requirements before they check in.
Vaccination exemptions and medical clearance
If your customer needs to apply for medical clearance, they must submit their documentation to us 7 days prior to their scheduled flight.
Your customer's Qantas flights
Qantas may need to contact your customer via SMS or email using the information in their booking. To enable us to provide the best service to your customer, we request that you add your customer’s contact details to their booking via an OSI. For further information about GDS entries on information for your customer’s contact details, find out more here.
If your customer's travel plans have been impacted, here's how we can help.
Cheers and tears as Qantas international flights take off
Published 1 November 2021
Nearly 600 days after Australia closed its international borders, Qantas commercial passenger flights have taken to the skies to reconnect Australia to the rest of the world.
Qantas has today published some changes to its international schedule
Published 29 October 2021
International flights from Queensland and New Zealand have been pushed back in line with government travel restrictions while Melbourne-London flights will now start in late November due to subdued initial demand.
Qantas requirements for international travel
Published 26 October 2021
Qantas is gradually restarting international services. A range of international routes will recommence ahead of schedule, with select international services resuming from 1 November 2021 for Australian citizens, permanent residents and their immediate families, including parents, in line with Australian Government requirements.