Commercial Policy for reaccommodation of customers travelling on Qantas codeshare flights between Sydney and Seoul (Incheon)
Commercial Policy|Published 4 July 2022
This policy applies to customers affected by the temporary suspension of Qantas codeshare flights operated by Asiana Airlines.
The following commercial policy is available to customers holding a 081 valid ticket issued on/before 24 June 2022 for travel to/from ICN on 1 July 2022 to 31 August 2022.
|Option||Permitted actions||Ticket Reissue Conditions|
For unticketed bookings, alternate flights/routings can be rebooked subject to availability and tickets issued in accordance with fare conditions.
Qantas Points Plus Pay bookings are entitled to the same options and conditions as listed above.
Qantas Classic Flight Reward tickets cannot be retained in credit. They can be changed or refunded. This must be done via Contact Centres.