Commercial Policy for Qantas Customers - Change Fee Waiver for Qantas International Excluding TASMAN

Commercial Policy|Published 19 May 2020

All customers with an existing QF (081) booking for travel in August, September and October 2020 are entitled to:

  • Cancel and retain the value of the ticket in credit
  • Upon rebooking, Qantas will waive the change fee


  • Waiver is valid for tickets cancelled and held in credit between now and 30 June 2020.
  • Ticket can be held in credit until 31 December 2022. If a ticket has an issue date prior to 31 January 2020, you will need to reissue the ticket prior to 31 December 2021. This will ensure all eTickets are open for use until 31 December 2022. Travel must be completed by 31 December 2022. If the new fare is of a higher value than the existing ticketed fare, the fare difference is payable by the customer. Applicable ticket surcharges, fees and taxes may apply.
  • This waiver can be applied only once per booking.
  • If applicable, customer will pay any fare difference.
  • This does not apply to refund, no show or cancellation fees.
  • For Classic Flight Reward bookings (includes Qantas, Jetstar and partner airlines) customers may change/rebook without penalty

Authority number 628181 must be entered into the endorsement box to avoid ADM.