Contact Us

Get in touch with our team so we can assist you in resolving your customer's query.

Qantas Department Contact Operating Hours
Qantas Agency Connect

Phone: +8621 6145 0188

Email

Monday - Friday

0900 - 1730

Qantas Group Travel Email 

Monday - Friday

0900 - 1730

Qantas Contact Centres Phone: 400 819 9495

Monday - Sunday

0900 - 2100

Qantas Frequent Flyer Phone: 400 819 9495

Monday - Friday

0900 - 1730

Flight Status View flight status online 24 hours 7 days a week
Special Handling

Phone: 400 819 9495

Email

Monday - Friday

0900 - 1730

Qantas Audit Queries

Phone: +8621 6145 0188

Email

Monday - Friday

0900 - 1730

Qantas Refunds

Phone: +8621 6145 0188

Email

Monday - Friday

0900 - 1730

Customer Care Submit a Customer Care Form on behalf of your customer
24 hours 7 days a week