Travel Credits Hub
Qantas’ COVID credit program is one of the most flexible among global carriers. Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next.
More support and time for your customers to use their travel credit
If your customer had a travel credit issued during COVID (bookings made on or before 30 September 2021), they must book by 31 December 2023 but can enjoy an additional 12 months to travel. We've made it easier than ever for them to use their travel credit, now all that's left to do is put it to use on their next adventure.
Support and resources for agents
We’ve released several commercial policies to help you service your customers’ bookings when they use their travel credit.
Please see the commercial policies page for a full list of policies available to you to assist with booking your customer’s next trip using their travel credit.
Important Information
Disclaimer: *At any point Qantas travel can be booked up to a maximum of 353 days in advance, which reflects system range. On 31 December 2023, this will mean travel can be booked up to 19 December 2024.