Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
| Last updated: 13 May 2025 | ||
| Qantas Department | Contact | Operating Hours |
| Qantas Agency Connect | + 1-800-227-4795 (toll free) or 213-419-1134 |
Monday to Friday 9am – 5pm Pacific Time |
| Qantas Group Travel | canada@qantasgrouptravel.com | Monday to Friday 9am - 5pm Pacific Time |
| Qantas Contact Centres | + 1800 227 4500 (Please note that this number is for direct customers and imminent departures only) |
24 hours – 7 days a week For our overseas offices refer to Qantas ContactsOpens in a new tab or window |
| Qantas Specific Needs | + 61 2 9123 7471 (outside Australia) For medical clearance requirements submit Travel Clearance Form online Accessibility, Medical and other Inclusion Requests online form |
0700 – 2200 AEST/AEDT 7 days a week |
| Freight | qffreightusa@qantas.com.au | Monday to Friday 6am - 5pm Pacific Time Saturday 6am - 3:30pm Pacific Time |
| Customer Care | Submit a Customer Care FormOpens in a new tab or window on behalf of your customer |
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