The following commercial policy is available to customers holding a valid Qantas (081) ticket issued on/before 30 September 2021 that is being held in credit. It aims to assist customers in redeeming their ticket held in credit by providing additional flexible fare conditions.
The following commercial policy is available to customers holding a valid domestic or international 081 ticket issued on/before 30 September 2021 and must be reissued between 15 December 2022 and 30 June 2023.
For more information refer to our Frequently Asked Questions
Options for customers holding a Qantas (081) issued ticket:
|Option||Permitted actions||Ticket Reissue Conditions|
|2. Rebook to new passenger (name change)||
- Qantas will not be responsible for paying any other costs or expenses such as hotel or other ground operator fees arising due to events beyond our control, unless required by applicable laws.
- All other rules and conditions of the ticket remain unchanged.
- Once a ticket has been reissued using this authority, subsequent changes are subject to fare rules and conditions (unless covered by this or another commercial policy).
For customers with unticketed bookings:
For customers with Qantas Points Plus Pay bookings:
For customers on Qantas Frequent Flyer Classic Reward Tickets: