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Introduction

Adding your customers' contact details to their booking will ensure a seamless experience when they fly with Qantas.

 

General Information

General Information

Section 1

Anchor Section 1

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

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Anchor Section 2

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

Anchor Section 3

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

Section 2

Anchor Section 4

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

Anchor Section 5

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

Anchor Section 6

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top