Commercial Policy

Qantas Customers Affected by Winter Storm Grayson

The following options are available to Qantas customers holding a valid ticket issued on/before 5 January 2018 who are affected by Winter Storm Grayson for travel to/from New York on/after 5 January 2018 and on/before 9 January 2018.

General Information

General Information

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Commerical Name EMD Type Service Code RFIC RFICS
Loyalty memberships S FTCL A QFF

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

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Our Minds Matter

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Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

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Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

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Section 2

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Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

Anchor Section 5

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top

Anchor Section 6

Qantas will only contact your customer when they have been impacted by a disruption within 72 hours of departure. 

We will contact your customer if there is a flight disruption close to departure. Qantas will notify your customer promptly of the disruption and assist if any changes need to be made to their flights and tickets.

Back to top