Website & Browser Support

Website Support

You can service your customer's needs at Manage Booking on the Qantas Agency Connect site when your customer is booked on any Qantas or QantasLink flight, we service any type of booking whether it's made online or in your GDS.

If you receive an error that reads: "The site is experiencing difficulties at present. We apologies for the delay and will endeavour to restore operations as soon as possible". Please check your details and try again.

Cookies and Cache

Enabling cookies ensures that the Qantas Agency Connect site will load as designed. Each browser caches and stores data differently, which may require you to manage how your internet browser is handling this site.

If you are experiencing technical difficulties or errors, we recommend the following steps be completed:

1. Clear your cache, cookies, and other site data: This can help resolve issues caused by outdated or conflicting data.

2. Restart your browser: Closing and reopening your browser will help refresh its settings and resolve issues.

If you are still unable to complete the request you may wish to try another a different browser: Sometimes, switching to another internet browser can resolve compatibility issues.

Find out how to clear, enable, and manage cookies and other site data on your preferred browser.